Customer Testimonials
On time, informative, efficient and no bugs in our home. I know if there is a problem I can call and someone will arrive to remedy it at no extra charge.
Always on time
On time, friendly and thorough.
Rodney is always on time and goes above and beyond!
Larry is very helpful, pleasant and knowledgeable about this job. Ladies at the Gastonia office are very helpful.
Josh gets the job done. Very efficient. Wendy is very accommodating with appointments. Both are very kind.
Responsiveness
Ashford rocks!!
My Terminix guy is efficient, friendly, and very helpful!
Always punctual too!
Awesome
Thorough job, inside and out. Respectful of floors. Engaging young man.
We have had Terminix Services for 35 years and are very pleased with all their services and with our technician Mark Smith!
Prompt
I like the overall service and the quality of the service and the overall experience of the service man and the customer service people
I’ve had Terminix at multiple properties and I’ve been able to keep my same service tech, Vince. He’s the best! I couldn’t ask for a better tech, and a better person! Terminix has been easy to work with and their products are as advertised. Thanks for a great relationship!
Extremely professional, everything was explained and completed in a very timely manner.
Joe Montgomery from Terminix went out of his way to address a few different insect problems in our yard that were making it difficult for me to do the yard work, which I have enjoyed for more than 30 years. He was so polite and friendly that we built a rapport over just a couple of meetings. I would trust whatever he says we need.
Susan Brackett
EXCELLENT SERVICE, GREAT JOB 👍 AUSOME PEOPLE, THE BEST OF THE BEST!!!!!
Love my tech. He is helpful- kind and always respectful . Wish more people were like him.
Professionalism
I was glad when I was told that the bait was taken and the fella who did the in house inspection explained to me the outcome.
Mason was prompt & understood my concerns.
Easy to schedule. Always on time. And the work is thorough and professional.
Professional, effective, & make regularly scheduled treatments.
Friendly and helpful workers
Timely and quality of service
service tech very kind, knowledgable and prompt.
Always on top of everything. Very professional & kind. Never have a complaint!
As always, our Terminix technician did a great job. Always friendly, professional and knowledgeable.

I felt that the technician was very thorough In his inspection. He answered all my questions NTD was very helpful. My mind is at ease to know I don’t have termites, but I’m glad to have a treatment for pests every 3 months.