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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service person was knowledgeable and friendly. He thoroughly explained what he was seeing and what it meant. He performed high quality work, and he was clean, organized and trustworthy.
Prompt, efficient and helpful
Prompt, professional, skilled, friendly technician-a feeling of trust & knowing the job will be done right. A feeling that they will ale care of you.
I would have like to have been told about the monthly payment option for your tune-up plan.
Seth was prompt and honest.
Quick and professional.
I also appreciated the extra effort to use shoe covers in our house
Seth laid out my options. Explained what was wrong and fixed the problem. I appeciated his low key approach. Very professional.
Reminders about prepaid services
Staff are nice
I am still waiting for you to call me back. The service person came out to assess, but did not repair the problem. I was told you would call this am.
Prompt, friendly, efficient and knowledgeable.
prompt & efficient
Very efficient and knowledgeable serviceman.
Rich did an excellent job explaining all of the available options.
Professional, Smart, and fantastic !!
Seth and quick service help
Jeff was very informative and friendly. He was great to work with.
Fast, Courteous, Reliable
friendly, efficient, clean, knowledgeable
Good service and competitive pricing
Very professional and did the right installation. Unlike some other quotes I received, you quoted, and properly installed, fully up to current code. Some others wanted to take short cuts.
You do what you say, when you say your going to do it!
Provide emergency AC service
Prompt service, friendly, honest and knowledgeable service reps, and always accommodating for scheduling appointment.
No hassle, no pressure engagement. The install was quick and painless. No issues from start to finish and your staff was patient and kind during all of our interactions.
Great service done by people who know what they are doing. I worked with Mike McCombs who is great. Years ago he installed my air-conditioning. And now he is working with me to purchase two new furnaces. I trust Standard Heating, the Standard Heating put the original furnaces in my duplex and they have lasted for 33 years!
Professional, timely and friendly staff, whenever I call for service or assistance I receive the help I need. The work is completed in a timely manner and it's completed right each time. We have been doing business with you for 15+ years and we have always been satisfied.
You are always on time within the promised window for service and I'm confident that my heating and cooling needs are well taken care of.
Everything worked as planned.
I've been a Standard Heating customer for 16 years and they have never disappointed. Always very professional and honest.
Starts with your staff - every single Standard employee that we have either talked to on the phone or has been to our home has been prompt, courteous, extremely knowledgable and professional. Whatever you do with employee selection and training is working - don't ever change it. We have been customers since 1989.