Standard Heating & Air Conditioning
130 Plymouth Avenue North
Minneapolis
MN 55411
United States

Average rating: 9.5 out of 10 based on 20141 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 13, 2016 — Rated 3 out of 10 by T.D. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

I don't know where to start the installation went swell the first day the installers were awesome. There was a mis communication between your workers and office staff due to me needing to demo a wall yet as your installers where there on day 1. my crew was demoing said wall... because 2 weeks went by and nobody called about the abatement team coming to my rehab project then I was told I needed to wait another 3 weeks for them! Rebecca did get me scheduled in within a week and now I have everything installed but no clear definitive answer from your office as to a permit being pulled and or a final inspection of that permit. when I inquired about that they asked if I was gonna schedule that... Im not a licensed hvac installer nor did I pull the hvac permit so for $7000 I feel your team should see that permit from start to finish why would I schedule/follow up a final permit inspection when I did none of the work! this is sickening and ive already referred 2 people to you in the past..

Report a concern   July 12, 2016 — Rated 10 out of 10 by M.J. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I called with a concern about my air-conditioning and you were able to fit me in the same day the service technician who I believe was named Paul was extremely profession and ended up resolving my issue

Report a concern   July 12, 2016 — Rated 10 out of 10 by R.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Great immediate response and great no nonsense service from elliot

Report a concern   July 12, 2016 — Rated 10 out of 10 by E.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt, efficient, professional service. Jeff found what the problem was, explained to me and resolved it. He also waited around 30 minutes longer to check that the AC continued to run as expected.

Report a concern   July 12, 2016 — Rated 10 out of 10 by Donna Koren Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The AC works! Rick (?) was very knowledgeable, presented choices, gave me options; and the whole process went very smoothly.

Report a concern   July 12, 2016 — Rated 7 out of 10 by B.F. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

It was a positive experience in every way, except that it was overpriced.

Report a concern   July 12, 2016 — Rated 10 out of 10 by W.E. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The service gentleman was friendly,effient,and very helpful,he did a great job.

Report a concern   July 12, 2016 — Rated 9 out of 10 by L.J.E. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The technicians that have come to house. Very professional, courteous.

Report a concern   July 12, 2016 — Rated 9 out of 10 by T.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

it's good and depentedable .

Report a concern   July 11, 2016 — Rated 10 out of 10 by E.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Professional and knowledgeable. Trustworthy. One time my A/C stopped working. Turned out that someone had vandalized it, taking out the exterior controller and flipping it upside down. You could have easily told me it was stolen and sold me a new one. I mean, who vandalizes like that? So specific.

Report a concern   July 11, 2016 — Rated 10 out of 10 by A.G. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Follow up. Calling ahead on appointment.

Report a concern   July 11, 2016 — Rated 7 out of 10 by B.M.G. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

prices were at the top end of the scale and many people are not able to afford that

Report a concern   July 11, 2016 — Rated 10 out of 10 by S.A. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Excellent customer service!

Report a concern   July 11, 2016 — Rated 10 out of 10 by S.W. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Technician seemed knowledgeable and interested in solving problems and educating me about best maintenance for our equipment.

Report a concern   July 11, 2016 — Rated 9 out of 10 by P.P. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Very professional

Report a concern   July 11, 2016 — Rated 10 out of 10 by D.D. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Always prompt and courteous

Report a concern   July 11, 2016 — Rated 0 out of 10 by K.N. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

Just got a generic call about our request at townhome so ruled out Standard from estimating, doing our new home. No Thsnks.

Report a concern   July 10, 2016 — Rated 9 out of 10 by T.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The technician did a great job adapting to a mistake by your scheduling department.

Report a concern   July 10, 2016 — Rated 10 out of 10 by J.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Timely, very personable and professional.

Report a concern   July 10, 2016 — Rated 10 out of 10 by M.O. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt service, thorough technicians.

Report a concern   July 10, 2016 — Rated 10 out of 10 by T.T. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Fast, friendly response to any service needs at fair prices.

Report a concern   July 10, 2016 — Rated 10 out of 10 by J.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I've used Standard for years and have always been happy with you. Scheduling is easy. Your technicians are prompt, courteous, knowledgeable and efficient. Plus, they always wear shoe covers in the house.

Report a concern   July 10, 2016 — Rated 10 out of 10 by P.C. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

professional, courteous and ontime

Report a concern   July 10, 2016 — Rated 10 out of 10 by G.W. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Trustworthy, competent service.

I felt that the person performing the service call knew what he was talking about. He was not patronizing and explained in detail what he was doing and why.

Report a concern   July 10, 2016 — Rated 10 out of 10 by L.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt service with technicians that are helpful to discuss issues with

Report a concern   July 10, 2016 — Rated 10 out of 10 by T.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The sales process is not pushy at all.

Report a concern   July 10, 2016 — Rated 10 out of 10 by D.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Service tech always on time, friendly, informative....Seth is the greatest.

Report a concern   July 9, 2016 — Rated 10 out of 10 by J.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Great communication from scheduler and technician, work done was professional and reasonably priced.

Report a concern   July 9, 2016 — Rated 10 out of 10 by S.F. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Expertise of employees and great quality of equipment. Support after purchasing furnace and air conditioner.

Report a concern   July 9, 2016 — Rated 10 out of 10 by A.R. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Friendly, Professional and Courteous.


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