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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very responsive, very professional. I don't feel like I am being taken advantage of.
Good work, prompt, professional, courteous, informative.
You give very good service. The person you send out is a very good representation and I like the way they complete the service.
Jordan was very friendly and professional. He was right on time for the beginning of my service time window, which I really appreciated.
prompt, neat, very efficient and personable
I got unexpected same day service for my AC. And Greg, who has maintained our furnace & AC since 2009, knows what he is doing and always has helpful suggestions!
Professional, competent and friendly.
Great people answering the phones, scheduling easy, very skilled technicians, on time. Love them
The service reps were very professional, knowledgeable and presented service options with costs.
Every person we come into contact with from the company is always knowledgeable, pleasant and most helpful. Service is prompt, timely and effort is made to make sure we are not inconvenienced. We are made to feel like our time is more valuable than the company earning a buck. Plus every step is explained. Thank you!
Great staff from the front office to the folks in the field.
Technicians
I was totally happy with this encounter. I mentioned that I didn't have a hose and that there was a long distance from the spigot to my house, so the service person came equipped with a long hose. I'd been disappointed in the previous A/C check because the condenser didn't get cleaned.
He was very prompt & pleasant
Felt the salesperson was knowledgable-made recommendations; service person (Tom) who came July 13th seemed knowledgeable and tried to get at the root of the problem.
When I initially called that I was getting a Sense Flame error I was told there would be a $99 charge. I asked them to check as we had installed in October, 2015.l I was then told there was no charge so I appreciated that they checked.
Friendly. On time.
dependability..every visit
Service was fast and efficient.
Prompt, High quality, friendly
The personal touch!
You were able to come out weeks before the other contractors I spoke to. The installation was painless and my basement was left clean and tidy.
Fast and friendly service!
Service was quick and professional
Efficient, courtious, better pricing from other companies. My family has used you my whole life.
Fast and reliable
You stood by your warranty. You found the leak. You fixed it for this year.
very courteous techs, I feel they've been honest and thorough when providing service
Technicians were knowledgeable. If they were unsure, they didn't hesitate to call someone and get the right answer.
Very accessible and easy to contact. The service people who have come out also do a very good job and are personable and easy to work with and talk to,
Quick, service, reasonable prices