Floor Coverings International
9545 Midwest Avenue, Suite I
Garfield Heights
OH 44125
United States

Customer Testimonials

Report a concern   January 4, 2018 — Rated 10 out of 10 by C.P. Floor Coverings International

We were so very pleased with Keith and Matt from Floor Coverings International. Their associate, Joe, did a wonderful job of installation of the flooring and a new granite tile facing for our fireplace. What was impressive from the very beginning was the amount of "homework" Keith and Matt did. Ours was not an easy job. We had the task of trying to match up flooring in an adjacent room. After investigating, Keith and Matt found that the previous flooring was no longer available. However, they found a close enough match that one would never notice the difference between the old flooring and the new.
Another aspect we appreciated was Keith's knowledge of design. He helped select and configure a complex slate tile pattern for the front of our fireplace. The wood floor, plus tile refacing has transformed a basic, homogenized looking bedroom into an inviting, elegant retreat.
There are other flooring projects to be done in our home and we will definitely rely on Keith, Matt, and Joe from Floor Coverings International to accomplish the job. We look forward to working with them again. Thank you so much!

Report a concern   January 4, 2018 — Rated 10 out of 10 by S.J.O.T.C. Floor Coverings International

Great customer service and well priced

Report a concern   December 28, 2017 — Rated 10 out of 10 by K.W.R. Floor Coverings International

Floor Coverings International was very thorough and detailed from the very beginning of our meetings with them to have a tile shower built! They do excellent work and they are competitive priced in the marketplace. 10 our of 10 for Customer Service and Passion is what separates them apart from other companies. They are timely and take pride in the work they do and would highly recommend them to our Friends and Family. Please fell free to contact me, Name removed at Phone number removed with any questions. Thank you.

Report a concern   December 26, 2017 — Rated 10 out of 10 by M.D.W. Floor Coverings International

The sales staff came to our home with samples and explained about there products.
The crew were always polite and kind always willing to help. The work is truly done by experts. And yes they fo clean up after everyday of work. And they will tell you when they will return the next day.
I highly do recommend Cleveland flooring.

Report a concern   December 10, 2017 — Rated 10 out of 10 by D.I. Floor Coverings International

The installation is beautiful and you kept me informed of progress during the entire project.

Report a concern   November 8, 2017 — Rated 10 out of 10 by D.B. Floor Coverings International

My floors look great and I'm satisfied with the pricing. A great purchase. The guys worked well together and were very pleasant to have in my home.

Report a concern   September 8, 2017 — Rated 10 out of 10 by G.S. Floor Coverings International

Very professional, knowledgeable, courteous, clean up was immaculate! Great price and value. From the front office to the installers. Absolutely the best carpet company I ever had the pleasure to work with. Keith, Sarah and the crew Thank You!

Report a concern   May 20, 2017 — Rated 9 out of 10 by G.L. Floor Coverings International
What do you like about our products and services?

The product (laminate flooring) was okay, except I would like to have had more selections to choose from. The service was good, the installers were nice and friendly.

Report a concern   April 29, 2017 — Rated 10 out of 10 by P.A.D.C. Floor Coverings International
What do you like about our products and services?

Not sure about how to answer this question

Report a concern   April 24, 2017 — Rated 10 out of 10 by B.B.S. Floor Coverings International
What do you like about our products and services?

Keith was not pushing us to purchase/make decisions quickly. We were able to compare carpet/padding qualities and prices to see what would fit into our budget. Our installers were fantastic. They went above and beyond to rectify a sub floor issue and wrap all of our stairs. Couldn’t be happier with our choice.

Report a concern   April 14, 2017 — Rated 10 out of 10 by S.P. Floor Coverings International
What do you like about our products and services?

They delivered and performed as promised.

Report a concern   November 7, 2016 — Rated 10 out of 10 by Erica Kaiser Floor Coverings International
What do you like about our products and services?

Easy to work with. Fast and reliable.

Report a concern   September 24, 2016 — Rated 10 out of 10 by Walter Carter Floor Coverings International
What do you like about our products and services?

professional service. they did my floor as if it were doing their own. they go that extra mile.

Report a concern   August 31, 2016 — Rated 10 out of 10 by B.G. Floor Coverings International
What do you like about our products and services?

Good price. Made sure job was done right

Report a concern   August 10, 2016 — Rated 10 out of 10 by P.C.W.M.I.M. Floor Coverings International
What do you like about our products and services?

I was very glad to do business with Keith Nootbaar. He was very patience with me while making decisions on the carpet. We covered every detail together that would make it easy for the installers. The carpet is beautiful and receiving many compliments.

Report a concern   May 24, 2016 — Rated 10 out of 10 by K.R. Floor Coverings International
What do you like about our products and services?

Keith is extremely professional and helpful with anything I needed

Report a concern   May 16, 2016 — Rated 9 out of 10 by D.F. Floor Coverings International
What do you like about our products and services?

Like the look of the product, gives us the look and durability we wanted

Report a concern   January 5, 2016 — Rated 9 out of 10 by R.N. Floor Coverings International
What do you like about our products and services?

Service is what sets Floor Coverings apart from other companies . Always responds to calls in a timely manner. Explains and clarifies questions.

Report a concern   June 18, 2015 — Rated 10 out of 10 by H.A. Floor Coverings International
What do you like about our products and services?

The salesman was very professional and prompt. The installer was honest, thorough and very neat. It was a great experience! The flooring id beautiful.

Report a concern   June 18, 2015 — Rated 9 out of 10 by Richard Kiefer Floor Coverings International
What do you like about our products and services?

Great looks like real wood.
Quality installation.
Just one little strip is currently an issue.
Waiting for call back to make repair

Report a concern   March 13, 2015 — Rated 10 out of 10 by David Hilton Floor Coverings International
What do you like about our products and services?

Tom was great! He made the process so comfortable from beginning to end. Also, Wayne and Dom, the installers, were very personable and professional. Those two went above and beyond what they were required of them! A big thanks to you all! Dave Hilton

Report a concern   March 12, 2015 — Rated 10 out of 10 by Byron Clayton Floor Coverings International
What do you like about our products and services?

Pete Cobb came to my house to provide quote and was very responsive. Installers did a great job.

Report a concern   December 27, 2014 — Rated 10 out of 10 by Pam Shott Floor Coverings International
What do you like about our products and services?

The carpet I chose is so soft. It's now my favorite room in the house. The guys were great. Our power went out (not their fault) so they came back to finish the job on a Sunday. All around awesome.

Report a concern   December 7, 2014 — Rated 10 out of 10 by Tom Piscitello Floor Coverings International
What do you like about our products and services?

Product was very good and service was exceptional Tom Whittikar did a great job handled all problems and communicated very well

Report a concern   September 27, 2014 — Rated 10 out of 10 by Dennis Owen Floor Coverings International
What do you like about our products and services?

Personal service by Tom, quality product and installation by Wayne!

Report a concern   August 23, 2014 — Rated 10 out of 10 by T.R.C.C. Floor Coverings International
What do you like about our products and services?

The project was done very well. The guys were on-time. Any questions or concerns I had, they answered right away.

Report a concern   August 20, 2014 — Rated 9 out of 10 by P.A.G. Floor Coverings International
What do you like about our products and services?

We love the floors but we are still waiting for Scott to address the issues of drips and splashed sealer......

Report a concern   June 17, 2014 — Rated 10 out of 10 by M.H. Floor Coverings International
What do you like about our products and services?

Done on time and a little below my original budget. They did a great, clean job.

Report a concern   June 17, 2014 — Rated 10 out of 10 by J.J. Floor Coverings International
What do you like about our products and services?

It was fine. Did a good job. Owed a box of panels for the floor. I haven't got that yet.

Report a concern   May 21, 2014 — Rated 10 out of 10 by A.R. Floor Coverings International
What do you like about our products and services?

Everything was good.


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