Very friendly and helpful staff.
They didn’t try to upsell anything.
I got an appointment within a reasonable timeframe and the work was done flawlessly.
No junk fees on the invoice.
I will come back.
The staff is very friendly. My service consultant was helpful and knowledgeable and arranged for rides to and from the shop when I dropped off my vehicle and when I picked it up. I appreciate their communication and the pictures they included when diagnosing my problem.
I would say I had hoped the under-carriage of my truck would have been a little cleaner. I had a coolant leak, which they repaired, and a coolant flush. There was quite a bit of coolant residue left under the truck to the point that I had to watch it and clean it for a few days afterward to confirm that the leak had been fixed. The truck also had a burning smell after I first got it home. I chalked it up to the services they provided and the smell and leftover coolant cleared up after a few days. I just would have thought they would clean the surrounding area after fixing the leak.
Service advisors were great and kept me in the loop. Robert (shop foreman) repaired my brakes and did a great job. The car isn’t making noise anymore so I’m happy about that. I felt well taken care of and they communicated with me throughout the process. They drove me back and forth from Kuna probably 6 times in total. The shuttle driver, Kelsi, is very nice and fun to chat with. All and all, I would use them again.