Customer Testimonials
Our propane fireplace has kept us from using electric baseboard heat. The delivery service is great; we don't have to worry about running low or running out of propane. On a side note, our delivery person noticed a hole in the side of our house near the tank, and he left us a note about it.
Everyone I deal with is very helpful and friendly.
Great office staff
Easy to work with
Prompt service
Quick response to our request. Would prefer a text to advise when driver will arrive.
Customer service and price
On time delivery
Not Raise the prices in the winter
This past Friday, Jan. 5, I called to request a propane delivery and spoke to Pat who was very friendly and efficient. She took my order and immediately submitted it to dispatch. At 1pm the next day, Sat. Jan. 6, my delivery was the received. At a time when it is increasingly difficult to get things done correctly yet alone done right the first time, Eastern Propane continues to deliver excellent service. In addition they provide 30 days to pay which is very helpful to my budget. Thank you!
Customer service is excellent and much appreciated.
Customer service is very respondent - appreciated!
Friendly people
Easy to pay bill,they are prompt when delivering
quickness of sevice
Everyone is so friendly and helpful and the installers were right on time!! That is fantastic, !they also did a wonderful job! Thank you so much for a job well done!
Very respectful and efficient. Friendly people
I just got gas delivered and it had an envelope with the invoice. Should I use the envelope to pay my bill or wait until I receive a bill in the mail?
Superior customer service
Able to get lower price for prepay
Customer Service representative (Bea / Ian) are awesome to work with - Responsive and helpful always.
Drivers have been extremely patient and accommodating with all deliveries to Parkland High School!! THANK YOU!
Installers were professional and courteous. Explained everything I need to know.
I like the personal service I receive getting a call when my delivery is scheduled and for you to keep track of my propane delivery needs and deliver as needed. Thank you.
CUSTOMER SERVICE
auto delivery off meter reading
Service is always done on time . The current price is very good. Friendly folks on the phone. Never had a problem.
Installation by their technician are neat and professional. Delivery of product is prompt when scheduled and everyone is helpful and friendly.
The guy who installed the tank for us was spot on! He explained things clearly and got the job done quickly and professionally. He handled things in a way that made us feel he cared about doing his job right.
Very Reliable
Service very reliable; servicemen very polite
I am very satisfied with prompt and competent delivery. When we changed to Eastern Propane problems were immediately corrected.
You are very prompt usually when I call. You were here within the same day or the next day. I could always count on great service. And whenever I am here and run into the driver, he is very nice.