Customer Testimonials
Very timely, never see any more bugs, very happy
Employees are friendly and efficient
Conveniently located
Live person answers the phone (very little voicemail)
Since moving accounting back from the 3rd party in Cincinnati, invoices are sent promptly and accurately.
Eric, our service agent, is always accommodating and works hard to make sure we are pest free! He notifies me of any problems he sees and is very dependable for each time he comes out to service our building.
Very friendly techs
Northwest Exterminating is always on time for our service. Rachel is courtesy and thorough in her work. They are easy to reach when we have a need in-between service calls. They address our concerns with care and efficiency. I highly recommend their services.
Good work
Consistent
Our church has been using Northwest of years. Very professional and friendly employees.
Prompt and friendly service
On time- very communicative
The service is good. One thing I would like to point out I always get a call saying the tech will be out the next day and that never happens please work on this because it goes on our calendar when you set a date with us and just show up random 2 weeks later.
Your service reps and exterminators are available and attentive to our needs
Eric does a great job treating the facility and communicating what he sees and finds. Joyce always notifies us when to expect Eric and works with us if the scheduled time doesn’t work.
On time service. Quick and polite.
Great service and excellent customer service.
friendly, professional and efficient
You do what you say when you said you would.
Technician is always friendly. Checks in on arrival and out on departure. Always inquires of any issues that need to be addressed.
They do a great job for us! Always attentive and always listen if I have any concerns. Have used them for years at our business!
The techs are pleasant. Quick service.
Zack is always on time and professional.
Dependable
Getting our contract started during our busy season was easy and a relief! Our service technician Asia is timely and friendly and was so helpful when new issues arose in discussion solutions.
Was having an issue with receiving our invoices/work orders. Spoke with someone (sorry cannot remember his name) who was attentive and able to correct the issue. Thank you!
Love the phone call telling me person is coming the next day. His willingness to rearrange if timing is off.
The men who came out to do an estimate and the service were both kind and sincere in their desire to serve our church.
Our technician is very friendly. He routinely shows up and asks if we have any concerns. We had a mouse in the office space when we first began occupancy, and he was able aide in trapping it before the issue went on too long. No real issues have been detected.
Thank you,
Zach Dutton
Prompt response to initial request. Handled delicate situation professionally and swiftly.
Tyler does a great job!