Client Testimonials
Fetch is great! They are always there when you need them. I would highly recommend them for all of your pet sitting needs. The best service ever!
Very flexible, adapted to my particular situation with two very old dogs.
We just picked up our dog Beans today from Tonya and John and our baby has been sleeping every since. She was so tired when we got her home she feel right asleep on the floor which she has never done since we got her. Thanks
Customer service is great. I inquired about services online, and had almost immediate response via phone. Sitter that was assigned was responsive, on time, and very good during initial meet-and-greet with dogs. During my trip, sitter kept me updated via text message, and I came home to very happy pups. Couldn't ask for more... Thank you!
My dog is 13, so staying at a kennel with the noise and "all the time" activity is difficult for her. She comes home extremely worn out and just sleeps for a couple of days. When she came home from staying with Mike, she was her normal happy self.
The dog sitters that we were paired with were so fantastic! They had a great space for our dogs to play at and their two dogs were awesome to our babies! This was the first time that we had ever left our two dogs with anyone and were a little nervous but after being there for 5 minutes, we knew they were in safe hands. The dogs had such a good time they slept for the rest of the day and night after we brought them home. We would highly recommend Fetch! and will use them in the future. Thanks so very much!
Laurie & husband were friendly and seemed to really care about the pets in their care.
Jon was absolutely awesome in updates about Chloe. After we dropped her off, we left for our vacation, not even slightly worried, which is a great feeling. We will definitely be using your company, and more in particular Jon, again in the future.
It fits my needs, and our petsitter is wonderful!
Stay at home professional pet sitters! Was nice to not worry about my dog or my house. It is like a two for one deal! You go on vacation, someone watches your dog in their home instead of locked up in a kennel, and you have a person staying there so you get free security. Love Reno Fetch Pet Care and they always do a tremendous job for me.
I sent a personal comment to you yesterday...
Great job!
Thank you.
The staff at the headquarters are certainly friendly and accommodating. And my pet care provider is wonderful. She was a real delight, and took care of my little gals with the utmost care and affection. I would truly recommend Fetch! Pet Care of Reno, and highly recommend my pet care provider. I am "For the Pets", First name removed
Our pug needed meds and a lot of attention. We used a college student before but I didn't feel the pugs (we have two) got enough attention. They are like our children (our own kids grown). We came home to a note letting us know how things went and the house was spotless. We liked Sue so much we have requested her for the end of September. Oh, one more thing....we took the pugs to a Pet Playhouse in July. It's a great facility but the stress on the pugs was too much. I feel that is the main reason why our male pug got so sick. Our vet told us most dogs do better in their home environment. Thank you Fetch...I can now go away for a few days knowing our pugs are well taken care of.
I loved that Jon came by and listened to all my spoiled dogs needs :) and that my babies were comfortable in their own home. He took pictures and kept us updated and we loved that!!
reliable, competent and friendly
Fetch Pet Care of Reno West was extremely professional and very willing to provide for our pet care needs while vacationing in Reno for a family wedding. They were extremely helpful, caring and prompt at assessing our situation and finding a very, very suitable pet care provider to come to our hotel to care for our dogs while we were at the wedding and reception. Lander Kennedy was so responsible and the dogs loved her. We couldn't have been more pleased with Fetch Pet Care and would highly recommend them.
Name removed
I like that caring people spend the time and put forth the effort to make my pet feel safe and comfortable.
Very professional and organized. My dog seemed to do very well with the person that took care of him.
GOOD SERVICE,FRIENDLY PEOPLE,FAIR PRICE
I've known Neil for 2 years through watching my cats while I traveled and now walking my dog while I've recovered from surgery. My only complaint is that I need him next month and he will be on vacation! But he has recommended another Fetch care person whom he hghly recomments, so I trust his judgement.
It's great to be able to leave your 'babies' and your home knowing they will be in safe care!
I love that I can travel without worry knowing that my cat is getting very special attention from Peggy! Very trustworthy, reliable service.
I love the convenience of this service. The two pet sitters I use treat my dog very well and she is always excited when we turn the corner to either of their houses. I never worry when I'm away because I know she is feeling at home at the sitters' houses.
I like how there is personal treatment 24 hrs a day unlike in the dog hotels where they just hang out in a confined space most of the day. They are in the comforts of a home where they are taken out for walks and have the opportunity to play with other dogs as well. I like how they are close to our home as well as having more convenient drop off and pick up times. Also, the cleanliness in most of the dog boarding/hotel places is not very good where as the fetch pet care homes are extremely clean and dog-friendly which is very important to us as our little girl likes to eat little things she finds on the floor or ground. So far we are very happy with the service provided by Fetch.
Very easy to schedule, sitter was caring professional and met individual needs of my service dog, overall an amazing experience! Look forward to using again next year.
The personalized in-home care without cages.
availability and quality of care
I liked that our sitter, Alex, let us know when she arrived via text and that the kids were doing well for their first time with a sitter. When we came home from vacation we found two pages of notes along with a report card for each dog letting us know how their weekend went. I was very happy to see that they got more personal attention from their sitter than they would have gotten at a kennel. My husband and I agreed that having a sitter there just for them probably meant they got even better attention than what they'd usually get from even us on a random Saturday night. After being gone for two days and two nights, we came home to find our dogs calm and happy, our mail had been collected and from the number of dog toys the kids had pulled out of the toy box it looked like they had a fun time too.
Loved the consultation and got to meet the sitter beforehand:) And it was great to be able to leave my girls and not worry about them - Jen texted me when she got to the house, and that just totally put my mind at ease...thanks so much:)
Very nice and professional.
The care we received was wonderful. The dog-sitter left a very detailed message about what she and our dogs did over the weekend. The house was very clean when we returned. A great service was provided. Thank you.