2487 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The business model is simple and to the point.
Three out of the last four stylists have done a poor job of hair cutting. The good stylists don’t seem to stay very long.
Nikki was gareat
Short wait time & great hair cut
Luis is a great hair cutter and is always attentive.
Good cut, great service, all around good experience
Disappointed with the lazy service and the beard trim I got. Very minimal effort on the beard trim.
Ashley gave me one of the best haircuts I've ever received in my life. Will definitely be back.
Rob was great, just what you expect from great customer service. He made me feel at home.
Fast, professional & consistent.
Ashley was great and I love my haircut!!
Like how we can check in and come back for our time slot
Robert is a class act and a phenomenal asset to your Newbury Park location. He should be given a raise!!
Great stylists, no appt needed.
Great service and value
I don’t have to make an appt. and no matter who. Cuts my hair it always looks good!
Fix you online site for checking in.
It would not recognize my email address.
Very frustrating.
When I asked about it at Sport Clips, they said 'Oh ya, lots of people come in saying that the online check in does not work.'
Not a great business plan.
People are helpful, friendly and competent
Most stylists in my area are good but they are inconsistent. Also would be nice to update the systems info after awhile since I changed the way I style my hair but the system was never updated to reflect that.
Very friendly and courteous staff.... A+
Too expensive for just a flat top. Great hair cut and a good barber but the price is too high
Great haircut. Changed what I wanted from past and Ashley listened carefully and got it perfect!
Great stylist
Friendly staff good service.
I like the speed with which I can get in and out, as I have decided to get my hair cut once a month now. I add a trip to "Sports Clips" to my to-do list for a day near the first of each month.
Ashley did a terrific job cutting my husband's hair, ie. Rudy Prachyl. It looks really good and is the length that he likes. She was very patient with the both of us, because of the new technology and him being hard of hearing. Thank you Ashley for being so helpful and making us feel special. We will be back!!!
After my last visit, NO! I almost want to say I want a refund! The guy, that brings up another problem i have that i will go into later, that cut my hair DOES NOT know what a flat-top is. He brought out the flat-top comb, did not even use it. After he was done it has the big wave on the front after I said I wanted a short flat-top! I will not go back there until he is gone. Now the other problem: I dont go to your establishment to have guys cut my hair, I can go to a barbershop for that! Bring back female haircutters!
My son and grandson went in for haircuts on Saturday. My son confirmed he wanted the same cut he had, which had grown out. He did not get the same cut he had, quite different actually. My grandson went in later to get a little taken off back, front, and over ears. Very uneven trimming. I have 3 sisters and a son in law that cut hair. Unfortunately, they are difficult to schedule haircuts with so we often just go to your shop. The above feedback was received from my son and son in law. The convenience is nice but the quality is lacking.