2487 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Slorts Clip app is very efficient and easy to use.
Great haircut (lots of compliments). Wonderful, friendly service - had an excellent experience. Highly recommend. Great job Mel!
Being able to have each and every hairdresser KNOW what to do with my hair EACH time is AWESOME!!!!
Clarify with customers which price haircut is bein done
Stylist was knowledgeable and cared about doing well.
Great haircut with great service, $29 with a measly $4 tip for a good haircut is something I find absurd. Had only a few inches trimmed off and the result is as requested only complaint is the high prices !
Personalized service!
Robert is awesomely! Great haircut!!
Haircut great. Chaotic because computer had problems and no one there to show two ladies how to fix. The two who knew had left and supposedly both went to the bank. Took 20 minutes longer to get my haircut than needed.
Check in service is a great feature, and stylists are always professional and friendly. However, it seems the issues with my hair (too long sideburns, uneven bangs, etc.) that I have brought up don't ever get exactly resolved.
Professional, friendly good hair cuting,
Rob’s attention to detail and customer service was top notch!. Dave Kappen
I love Nikki at the Newbury Park location on Wendy! She does such a great job with both of my son's hair and she is super nice!
Online check in, shampoo after the hair cut, scoreboard letting you know where you’re in line
Never tried the product but the service was amazing!! I will be returning next time I start to get a little shaggy! Great customer service by the staff which made for a very nice experience!
👍👍👍
While waiting, there is reading material. A display board indicates your place and wait time in the queue. The ladies (and occasionally a man) are personable and each has an interesting story to tell. They cut my hair quickly and neatly. And generally, I can get in and out in a reasonable period of time.
Janine at the Newbury Park branch was great. Can't recommend her more highly.
Friendly, professional and fast service. Prices are reasonable. Would love kids prices though.
the service is easy to obtain
Nice atmosphere and good stylist!
The concept and its environment are fun. The place is always kept clean and ready for customers. The extra services offered are great on occasion . Butt the biggest draw are the Newbury Park staff. They do an excellent job and they are always welcoming and energized.
I have been three times now for a haircut and every time it has ben a great experience. Super nice staff, very professional and quality haircut.
Everything is just fine
Usuall OK. The last visit was outstanding with Mel in Newbury Park, Ca.
America did a great job. Much better experience than the past!
My hair cut. I love it!
Great service and haircut
Connivence of appointments along with walk-ins.
Dislike the constant turnover.
Great haircut