2487 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly clean
My son loves his hair cut
Couteous staff, nice haircut. A bit pricey...
Robert consistently gives great cuts. I haven’t been as happy with the other stylists.
It’s nice to be able to book any time and know what the wait will be.
Great and friendly staff. I like using the app to reserve my preferred stylist.
I was told in an e-mail that after my bad experience in 2018 that I would be "comped" for a full mvp but I was not and I was charged the regular amount. Its really nice when retail establishments don't live up to what they said they would do! NEVER GOING BACK! YOU JUST LOST A CUSTOMER!
The hair stylist went out of her way to give me the exact cut I wanted.
If I sent you a picture of the back of my head, you would understand. The hair is literally cut 1 1/2 inches above the line it is normally cut and it's still not straight.
I keep coming back because of Robert. He does a great job on my hair, and always great conversation.
Its clean, personalized, and quick.
Fast
Nikki did a great job!
The service was great. My hairstylist did a great job
I signed in online for a specific stylist and when I arrived at that time there was one person in front of me still for him and he was at break. If there was a way for the system to anticipate breaks or notify people waiting if their anticipated appointment would be delayed to show up at a later time it would have been nice. Robert’s attention to quality is definitely worth the wait but would have been more convenient if the system told me of the delay
This was the second time I've been to a Sports Clips and both where bad hair cuts.
I like Nikki
Janine professional associate!
Never trimmed side burns. Not a great haircut overall.
Janine is so friendly and very knowledgeable. She cut my hair exactly how I like it and I left feeling good. It’s hard to find a good stylist who listens & understands what I want and then properly executes the style I came in for. Next time I need a cut I’ll be requesting Janine.
I like that I was welcomed even though I’m female.
The associates that work there
Yesterday I got one of the best haircuts of my life at the Newbury Park salon. A lady by the name of Janine took care of me, and she was fabulous. Extremely competent and thoroughly professional, while, at the same time being kind, understandng of my needs, and just a real human being.
I've been there before, and Robert was great, but this time really stood out. That lady was so good at it and so helpful, I left, thinking she should be running the place!
That said, I want to say that I'm suggesting this particular salon to all of my friends in Newbury park and Thousand Oak, and I suggest that you give Janine some kind of an acknowledgment.
Wishing all of you the best for the holidays (and you certainly started me off on the right foot),
Name removed
Email address removed
janine is outstanding for both of our haircuts a short forward brush mens and jean curly hair. we have followed janine when she is local for a number of years as she always does a great haircut. First name removed and Jean Last name removed
Robert is the man!
Melyssa is absolutely amazing! Love my hair ♡
I like being able to make an appointment and getting a text to notify me when my stylist will be available 10 min. beforehand. Also speeds things up to have my usual desired haircut on file wherever I go.
What I like least is the obvious pressure among the stylists to upsell the VIP haircut package. I don’t come for the VIP package, so I always turn it down to the disappointment of the stylist.
The lady didn’t do exactly what was requested. Asked for a fade and she did same length all around. No fade!
Like the style offered by your shop.
thought I was satisfied until getting home and realizing I could have done a better job myself and saved the 20+ dollar hair cut and $10 tip. Stylist was nice but what I asked for and what I received was less than pleasing. I'm not asking for anything and don't want to get anyone in trouble, but will think twice about returning.
good service at reasonable price