Junk King
389 Oyster Point Boulevard Unit #6
South San Fransisco
CA 94080
United States

Average rating: 9.6 out of 10 based on 139259 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2013 — Rated 9 out of 10 by J.G. Junk King Chattanooga
What do you like about our services?

on time, eager workers

Report a concern   August 29, 2013 — Rated 10 out of 10 by R.M. Junk King Sarasota
What do you like about our services?

Quick, clean and reasonable price.

Report a concern   August 29, 2013 — Rated 10 out of 10 by D.C. Junk King Contra Costa
What do you like about our services?

Came within promised time frame, called ahead of time.

Report a concern   August 29, 2013 — Rated 7 out of 10 by J.P. Junk King Denver
What could we do to improve?

Have your movers be aware of flooring when removing large objects from a home. It is not a good idea to drag items across a hardwood floor or a carpeted area. They need to take less items at a time and lift it away from the flooring so as not to damage it.

Report a concern   August 28, 2013 — Rated 10 out of 10 by A.U. Junk King Raleigh
What do you like about our services?

Came the same day; did what I asked of them and more; polite and courteous

Report a concern   August 28, 2013 — Rated 10 out of 10 by Julie Desmoulins Junk King Denver
What do you like about our services?

the people were nice and helpful and generous

Report a concern   August 28, 2013 — Rated 10 out of 10 by Terri Weitze Junk King San Jose
What do you like about our services?

So nice to be able to book the appointment online. They were on time, great guys, got everything done quickly and efficiently!

Report a concern   August 28, 2013 — Rated 10 out of 10 by D.K. Junk King Columbus
What do you like about our services?

Friendly staff, the guys were thorough, careful of walls and wood work and likable.

Report a concern   August 28, 2013 — Rated 10 out of 10 by R.H. Junk King Syracuse
What do you like about our services?

The men were polite, funny and quick.

Report a concern   August 28, 2013 — Rated 1 out of 10 by L.M. Junk King Columbus
How did we disappoint you and what can we do to make things right?

The people on the phone were very nice, and the guys who came to pick up the items were on time and did a great job, however, I would not recommend Junk King because I felt you got my business with a "bait and switch." I spoke to 2 different people and told them exactly what I needed hauled (including dimensions) and was given an estimate of $89. When the guys came to pick up the items, they told me it would cost considerably more (I believe they told me $149). They said they had not been told about one of the items. I ended up disassembling that item and hauling it out myself. If you gave accurate estimates, I would recommend you.

Report a concern   August 28, 2013 — Rated 10 out of 10 by S.D. Junk King Sarasota
What do you like about our services?

The Promptness, customer service and driver friendliness.

Report a concern   August 28, 2013 — Rated 8 out of 10 by E.K. Junk King Fairfax
What could we do to improve?

Better inform your telephone operators/sales people about the process. I asked the lady on the phone if it would be any cheaper to move the material to be removed from my basement up to my garage for easier loading. She told me "No, that it didn't matter." Come to find out, there was about a $200 difference in price, which does indeed matter. Luckily the guys weren't really busy that day, so I was able to have them come back later in the afternoon after I moved the material myself. It took extra time out of my day and made it so I was not able to accomplish as much as I wanted that day, all because the lady on the phone was not knowledgeable about the company she is working for.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Jeff Whitaker Junk King Atlanta North
What do you like about our services?

Friendly staff showed up on time and called when they were 20 minutes away. Preformed their job professionally and completely. I am very pleased with their work.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Marc Defrancesco Junk King Middlesex
What do you like about our services?

The guys who came over were courteous, explained the process in detail and were very efficient.

Report a concern   August 28, 2013 — Rated 10 out of 10 by Jerry Shacklett Junk King Dallas
What do you like about our services?

Showed up right on time, and went straight to work. Done in a minimum amount of time and left the patio clean.

Definitely worth the money.

Report a concern   August 28, 2013 — Rated 10 out of 10 by S.C. Junk King Orange County
What do you like about our services?

Fast, friendly, reasonably priced.

Report a concern   August 28, 2013 — Rated 10 out of 10 by T.G. Junk King Sarasota
What do you like about our services?

Quick an efficient
Thank You

Report a concern   August 28, 2013 — Rated 10 out of 10 by H.T.E. Junk King Marin
What do you like about our services?

Very friendly and accommodating!

Report a concern   August 28, 2013 — Rated 10 out of 10 by laura jarvis Junk King Houston East
What do you like about our services?

quick & cleaned up things well

Report a concern   August 28, 2013 — Rated 7 out of 10 by B.V. Junk King Peninsula
What could we do to improve?

The estimate given over the phone was much lower than the cost quoted in person. Thankfully the crew that arrived was willing to honor the phone estimate, since there was no difference in the items to be removed. But it put them in a bad position. Since there is a precise rate sheet based on volume, I recommend having the phone person share that information directly.

Report a concern   August 28, 2013 — Rated 9 out of 10 by K.P. Junk King Hudson Valley
What do you like about our services?

Quick and pleasant service!

Report a concern   August 28, 2013 — Rated 10 out of 10 by W.B. Junk King Colorado Springs
What do you like about our services?

Quick, fast and polite workers

Report a concern   August 28, 2013 — Rated 10 out of 10 by C.P. Junk King Middlesex
What do you like about our services?

Excellent service. Removed all junk same day as estimate for the quoted price. Very fast scheduling, next day service.

Report a concern   August 28, 2013 — Rated 10 out of 10 by K.F. Junk King Houston
What do you like about our services?

Friendly and helpful!! Kept me informed with arrival time and made things very easy!

Report a concern   August 28, 2013 — Rated 10 out of 10 by D.M. Junk King Charlotte
What do you like about our services?

Price and team were great!

Report a concern   August 28, 2013 — Rated 10 out of 10 by Randy Troop Junk King Chattanooga
What do you like about our services?

Great Service

Report a concern   August 28, 2013 — Rated 10 out of 10 by Mia McDaniel Junk King Los Angeles
What do you like about our services?

On time & professional

Response from Junk King Los Angeles:

It was a pleasure for Junk-King Los Angeles to serve your junk hauling/removal needs. We are committed to providing you with excellent, courteous, and professional service. Our mission is to ensure that our customers receive quality service at an affordable price. If you are in need of our services again, please call us at 1-800-995-JUNK.

Report a concern   August 27, 2013 — Rated 0 out of 10 by S.B. Junk King Fremont
How did we disappoint you and what can we do to make things right?

First of all the guy was very late ....he did call the first time and said he would be here around 12. Then called back and said he wouldn't he here til 2:30, which I said I couldn't do so I would have to reschedule. Resedule to tomorrow at 9. Then I realized I could not take another morning off so scedule for him to come back between 2-4. The same day. Didn't get her til after 4:30.
He said it was going to be like 3/8 truck full which was way over the quoted price of 89 to 159. I was told the whole truck was $500... So why was it going to be way over $300. Then I said just take he freezer...he said 89 plus 15....whatever. Then I started thinking I already took the day off work so I said I'll pay you $300 and just take it all away. That's my story. He did say he was sorry but i could see he really didn't care.
His name is Paul Vans. The other guys were very pleasant. He text me a picture of the truck load because I told him I thought he was cheating me. Of course the truck looks like a lot because
they just throw it all on top of everything so it looks like more than it is. I do think u should refund half my money. Thanks suzanne

Report a concern   August 27, 2013 — Rated 10 out of 10 by N.H. Junk King San Jose
What do you like about our services?

Showed up on time and staff was very polite

Report a concern   August 27, 2013 — Rated 10 out of 10 by George Yano Junk King San Jose
What do you like about our services?

Prompt, efficient, and lowest bid


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