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Client Testimonials
The responsiveness of the service when issues arrive and their diligence in providing the best caregivers for our special situation.
I like the comprehensive coverage - the "57" ways of helping your clients.
The owners are very responsive when issues arrive. They are personally involved with my friend’s care on a daily basis. What more could the family ask for?!!
Very good staff they all worked hard to be helpful and care for my nana
Regina is an exceptional caregiver.
Very reliable and flexible to customers.needs. My Mother has Moralla as her caretaker. She is invaluable to her. Great company.
A very good schedule has been worked out with competent full time caregivers for our loved ones. New owners seem to be very capable but I have had no personal contact with them so I cannot give them a 10 rating.
Christian values
The flexibility
The girls that come help my aunt are so sweet to her. She looks forward to their visits. Their communication with me is great.
We are very happy that we chose your company.
The owner is personally involved and responsive to all of our requests. He goes the second mile to assure that our loved one is well cared for. This makes for a happy experience for all involved. I can’t thank him enough!
Best ever!
Our family has been very happy with At Your Side home care. From the start, meeting with one of the owners to assess and understand our Mom's needs, we have been comfortable and confident. The very first Home Care Worker that came to meet Mom was and is a great fit. They have been working together for about 4 months. The two of them work well together which enables Mom to do things that she can not do on her own. It is wonderful that Mom has this particular team and this HC person. She appreciates the help she receives, feels more productive, supported and safe. Thank you.
All my experiences with "At your side" have been very satisfactory. They are extremely flexible with schedule changes, which is extremely helpful for me, since my Mother has various needs at different times of the month. I want to give a special shout out to Karen, who is the main line of communication when I call for any of my Mother's different needs. I always look forward to speaking with her. She really cares about my needs, and respond back to me quickly.
Greg Miller
The management is wonderful! Whatever the issue they stand ready to find a solution. As well, the care givers are like my Mom's surrogate family. I talk often with them about there cares and concerns for her wellbeing.
Professional, caring, excellent people skills, proactively helpful and wonderful to work with !!
For the most part we are pleased with communication with the owner. He is responsive to needs as they occur. We have built a good relationship with him over a period of ten years. That is very important when you trust a service with the care of your loved one. We are grateful when he "goes the extra mile"!
At Your Side is there at anytime to assist me with my mother's needs. There is always someone staffing 24/7 so you don't have to wait to have an issue addressed. As I am out of state, they are available with a viable solution to any instance that arises and stand ready to help. I can't tell you what that kind of competence means to my peace of mind being so far away.
Her comfort and care are their top priority. The care providers are trained in handling the most delicate of situations. My mother has become friends with many of them.
I would highly recommend At Your Side.
Easy to work with. Show strong concern for client. Willing to help and make good recommendations. Caregivers are trained to be attentive and work with the client to make them feel comfortable.
We have been very pleased with the care received from At Your Side. Communication is good between us and the owner. He has willingly and promptly responded to any issues that came up and has taken a caring approach to his client. We are extremely grateful.
The care givers are vey capable and caring. My mother has been a client for over three years.
I am able to communicate directly with the care givers. There is also very good communication with the scheduler, Melissa and with David Hitler (owner) My mom loves her care givers!
Kim Lawson is a wonderful caregiver! She takes awesome care of our mom and always carries such bright and positive energy with her. She's truly passionate about providing excellent care and we're so grateful for all her support.
Also, the entire AYS team is great! David has helped us find the right caregiver over time, and we truly appreciate how professional and friendly the entire staff is.
Responsiveness of the owner and office staff.
Excellent caregivers! Scheduler (Melissa) is great to work with and communicates well.
After meeting with my Mother and I, they were at her Apartment the next morning doing the things she needed. The staff is very flexablle and empathetic to her needs. When I need to request a change, they respond quickly. Super easy to deal with.. The rates charged are simple and reasonable. Glad we found them. Greg Miller (SON)
It has been very smooth. Mom loves Andrea, she is the type of woman that just goes with whatever is going on in your house. Mom got a little challenging when there was roofers pounding and banging and upsetting moms routine. But she kept her calm.
The service is convenient and reasonably priced. The caregivers are very observant and friendly.
Management is thoughtful and compassionate and really do care and take an interest in those under their care... it's not just about the money.
Wonderful company and caregivers that are attentive and caring.
The agency has been able to meet our changing needs.