I like the helpfulness of the Comfort Care persons to reach things for me that I have trouble reaching. It is greatmto have pads changed where I have wetted on them. Especially friendly and helpful I s Joseph He has such a nice smile and cheerfulness.
With ComForCare care givers my wife is well cared for freeing me to be involved in activities outside of the home. I am also feeling far less stress as to the care of my wife.
The caregiving industry is suffering from the ability to hire sufficient staff. It is difficult to recruit and keep trained caregivers. ComForCare has always responded to my inquiries and concerns. Communication with the decision maker is very important and there have been events that could have been better communicated but there is a learning curve for both new employees and the decision makers.
Our caregiver gives both my husband and myself very personal attention to our needs. She asks where she can help and checks in often with us to clarify we are getting care we need. She is careful with details of her care. And our accounting has been quick and kept current.
I have been impressed that each employee I had interacted with has been consistent in the focus of providing quality care for home caregivers as they take care of their family member. I appreciate each conversation with their staff because they listen to me and give me feedback to encourage and support me to provide care for my family member.
CFC does an excellent job. Scheduling is difficult at times which is an industry
wide challenge especially with clients such as my wife who requires special
care. "New" employees who will be caring for my wife are assigned hours of training on site
with one of her "regularly" assigned, experienced people. It's called "shadowing"
and works well in preparing already trained/experienced caregivers for a client with complex needs.
We are extremely happy with the care Robert is receiving. You made an amazing choice of caregiver the first time around. Robert is complex but his caregiver is not afraid of the challenge. She handles him like a pro. She stays calm when he is in need of calm. Robert needs to be observed at all times and she is up for the task. Zoey is to be commended for a job well done!