I like having an aide that is reliable and trustworthy. I feel comfortable calling the office people when problems arise and getting a response back in a timely matter.
I enjoy my current aide and the staff that have filled in recently. I'm very happy to have a regular aide and that I don't have several people in and out of my home. Mrs. Smith and Deana have both been extremely helpful in coming up with solutions when problems have come up.
For the most part we have been very happy with the caregivers that were assigned to us. However, there is a problem when neither of them can work, and getting a replacement who understands our special needs has not always been easy. But everything always seems to work out.
We especially like Mr. Smith