Customer Testimonials
I needed 2 tanks inspected and filled prior to moving into my new home, and everything went smoothly. From customer service, to the field crew, to billing.
Every thing is great, very timely delivery very nice people. I am very happy with this company
I appreciated the adjustment made to my billing. Driver was very friendly and helpful.
Great call center service. Driver made us aware of potential gauge problem (showed larger volume than what existed.) Follow-up from service dept.
Monitoring and timely delivery of propane. However confusing billing and acknowledgment of payments
I like everything: the people, the customer service, the efficiency, the speed of delivery, great drivers. We definitely feel we’re part of the team! You have always gone the extra mile for us! ❌⭕️❌⭕️
When I called to negoiate my price as i ran out of my prepbuy the CSR noticed before i asked and granted me the rate of my pre-buy. They do right by long time customers
Honoring NYSERDA propane prices for western ny.
We know that when the weather is about to turn extremely cold, a delvery will come early without having to make a call.
The Superior team has been wonderful since I have joined. Deliveries come when expected. When I have had questions on my account, they have answered back in a timely manner.
Great website that provides you with everything at your fingertips.
Delivery and delivery personnel professional and timely
On time straight up pricing. Help me with my budgeting. TY
Requests for service are filled in a timely fashion!
Very friendly service was great n delivery was right on time plus price beat the competition
Superior bye all means
Thanks you
On time delivery and flexible payments as these prices rise
Professional and friendly
I have been really impressed with Superior Propane since I connected with them a couple weeks ago for a new installation at my house. Great communication, with honest recommendations that actually saved me money. Looking forward to being a customer for many years to come. So happy I found them after contacting a number of other providers first!
Very timely service
I like everything about the company. Always been helpful and patient.
Though I think I’m paying more than my agreed on price. I still have to look into that, can’t find my notes.
Excellet customer service no matter who you speak with.
Price. Never late on my delivery they put the receipt where I can find it. I’m happy with everything.
Friendly people have answered the phone every time I've called. Not a complicated, unwanted automated system. Gives a small town, yes I care feeling which is pretty much non-existent any where. Thanks and pleeease keep it up.
On time when my propane gets low.
Both the customer service from office employees and delivery driver employees is great. We've always been treated with courtesy, respect, and we are very grateful to them.
if any questions, the local office is easy to speak with and solve any problems
Great Customer Service. Quick delivery
The contract makes this convenient, although this year I think we paid more per gallon under contract than others filling their tank now. The website is helpful to track your usage, past prices, etc.
On-line account is easy to use. Staff have been helpful when I have called.
Friendly prompt service.