Customer Testimonials
You keep the price fair. when I call in adelivery is fairly quick, and when I called the Palmyra New York office the ladies that answered, the phone are always nice and courteous
They refill the propane tank in a timely manner
The technician (Ben) who was here this week, was very knowledgeable and did a great job while looking for leaks. I was able to get my tanks filled later that day.
Always seem to be very helpful.
Fast and professional
Prompt response to issues. Delivery is also speedy.
Great customer service.
Polite customer service
Very accommodating, staff-from deliverers to office-very kind and easy to work with. Website is very good.
They are a good choice. Have been with them since 1997
Good service. Please do not share our info.
Very fast turnaround time in scheduling a new tank set. Technician John Bentley did a great job on the install.
Service has been good.
FRIENDLY CURTIOUS SERVICE
Simple, consistent and timely response to questions
So far this season everything is going well with Superior. When I call with questions or request a delivery the associates have been very pleasant and professional. (Historically this was often not the case).
The person who delivered our propane was very courteous and nice.
We're hopeful this continues, as well as at renewal time with pricing for next season. Please consider decent pricing for EXISTING customers, not only new customers, as retention should hopefully be a priority!!
Thank you and Happy New Year!!
Propane arrived second day after ordering-prompt and courtious same as last year.
Could not get online ordering to accept order-so called in my order.
First they worked with me help keep my price down. Second I’m on a will call service. I call they deliver… usually within two or three days. Third the drivers I have met have all been very friendly.
Timely delivery, friendly staff
Wi-Fi tank gauges that I can monitor usage reliable delivery do not like the prices
The bill left by the delivery person does not match my phone quote.
You guys are terrific!! I thank you for staying on top of my usage and always filling up my tank without my ever having to call.
Always watch my tank to be sure I have enough surplus to last me. Also, telephone support is very friendly and helpful!
When calling the office everyone is very helpful. I'm on auto fill and that's a huge convenience for me.
I'm happy with the service.
You keep eye on tank and refill when at level where it is good time to do so, but not too soon. Website easy to use and keep eye on things. No problems with anything. Company seems quite efficient.
That with the newer tank it notifies you when I’m getting low vs running out of propane. I also like that there is a locked in monthly payment plan which makes it easier to budget monthly.
Deliveries are made which accurately anticipate my propane usage. Drivers and staff are friendly and helpful.
Good service techs
Great customer service and on time delivery service.!!