The folks at BGI are always friendly and professional. They remembered me and my bike from previous visits. Took care of my problem quickly and even let me watch and learn from the process.
Everyone was very pleasant and informative. Luke answered all of my questions and let the product sell itself. He gave me all the information and recommendations I needed to make an informed decision on my purchase. Thank you Luke and BGI.
Got a bike, the help was very friendly and helpful. Not pushy, was very respectful, and made me feel comfortable. Would definitely come back and definitely recommend this shop.
Ben was extremely helpful in understanding the features of the bike we bought. Ben was patient and answered all the questions to the best of his abilities and knowledge. Ben was easy to talk with and didn’t make myself and my wife feel uncomfortable at all during the entire process. I would say that not everybody will have great experiences like this but our experience with BGI probably could not have been better in this buying process.
Research and ordering online was easy and convenient. Staff was knowledgeable and friendly. Bike was prepped and rideable aside from pedals I installed . Great service.
Walt