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Client Testimonials
When I received notice from my previous insurer with a notice that my premium would be going up nearly $1,000/year I contacted the folks at Long Insurance and they found me a new insurance provider that was $800.00 less. The new premium covers everything that was covered on my previous insurance.
The folks are always friendly and helpful. They gave me updates and projections as to when I could obtain the new coverage. I'd recommend them to anyone who wants a good company with which to work.
Patricia is quick to respond to any questions. Love the rates.
Craig made the insurance process simple, explained every aspect of the home owner policy and provided great value for our needs. We are very happy with the service we received.
Awesome customer service!
Responsive and helpful, reduced my ecposure and costs. Thanks!
Great customer service. Timely and professional. A real breath of fresh air after only dealing with websites and chats.
Professional, thorough, likeable
Patricia was wonderful and understood our concerns all the while keeping our coverage in line.
The ability to shop multiple companies.
The team was extremely helpful in working through a multi-state insurance issue! I could not have asked for better service.
Very helpful when I call with a request or question,
Deja Harrison is always very helpful and prompt.
Very polite, with good communication.
Fast customer service
Excellent team members who are very patient and helpful!
Patricia is the best
Convenient
I really like that we didn't have to strain in this phase of home buying. At every question I sent I got an answer in a day. I felt like I could rely on them through the whole buying process.
I get great service and fair pricing.
Quick, professional response Tomy inquiry.
Esther and Craig are wonderful and very responsive. Whenever I need something or have a question about my insurance they get right back to me and take care of what I need. Also they got us great rates on both homeowners insurance and auto insurance.
We love being Long Insurance Customer’s
We had a great representative Megan Rosales. I hope you find another great one for us
I am 68 years old. And in all that time I have never experienced the customer service that Longs Insurance Group provided me in 2021. This agent called me and informed me that I could get better coverage and save over 10% in premiums if I switched to a different insurer… which I did. (Longs doesn’t represent any one insurance provider).
Friendly and helpful services. People are very helpful.
Seamless and Competitive.
Knowledgeable
Provide numerous options for my insurance needs
Staff always available to answer questions
Fast - friendly and efficient
Customer service is perfect and wonderful to deal with.
Responsive and professional in regards to all our needs.
Friendly, knowledgeable, courteous and efficient.