Customer Testimonials
Excellent organization and service
When you call you can speak with a person, that makes a big impact on how you relate to the business you earlier chose to buy from. In the few years we have used Arrow, their employees have always been friendly and helpful. They are not always able to just drop what they are doing to help you because they are busy (they got they way by how they treat people). When they cannot get to you right away you can sense they genuinely wish they could. I highly recommend Arrow Lift to anyone needing their type of service. When they do service your equipment it is done right. We are grateful for them
The service tech was very friendly and helpful and did a great job taking care of our stair lift.
They keep track of scheduled maintenance and appointments.
The chair lifts work and this is great. The second one which is in the basement shakes, rattles, and rolls but we can live with it as is for now,
Your field people are all great to work with.
Quality of product and great service.
Great service
The chairlift is very beneficial to me but without the service it would have become useless. I have the premium plan which is well worth having. The service people are very nice and professional . They do an excellent job of fixing whatever problems come up.
Great service! Prompt for scheduled time. Highly recommended!
Your staff is helpful and, for the most part, knowledgeable, and the product is as unobtrusive and "non-industrial" feeling as I can imagine.
Great people to work with, and they are reliable and friendly!
Nikki is great to arrange service and to answer questions.
Chris is a great service tech.
Good product. Friendly service.
Elavator is reliable, service has been fine
Its very helpful. Do not have to use the stairs.
Our service tech was very professional and friendly, he also explained what he did and knew the history we have with Arrow Lift.
Dependable product. Good service
Chairlift and garage lift work well.
we have an elevator that was installed by Arrow Lift and have had flawless service for 9 years.
The product is excellent and has been life changing for us.
Arrow Lift not only supplies a great product but their product support is first class.
Service people are polite, knowledgeable and very punctual. It has been our experience that
we found a company that actually cares about their customers needs and it shows.
Thanks Again to the Arrow Lift Team for a great product and EXCELLENT service.
Sincerely,
Mike & Roxana Johnson
North Canton, Ohio
Good response time for repairs, very pleasant and efficient technicians.
Impressed with service technician in most recent work.
They seem very dependable.
Dependable
The Arrow Stair Lift allows my husband to go upstairs and not be stuck on the 1st floor. It’s really helped him to feel more in control of his life.
Simple, clean lines and dependable
Easy to use. So far, reliable. Quiet & looks good,
Regular service visits in the service contract are great.
Works great the installer did a great job explaining everything.
Chair lift works good. Communications can be better, hard to get in direct contact with the people who do the work on the chairs. This could be better
Prompt service, quickly provided, courteous repairmen.