Customer Testimonials
My stair lift is a Stannah but is serviced by Arrow Lift The service received was wonderful. The two you men who were here did a good job and explained everything. My stair lift is running smoothly.
Excellent product with exceptional maintenance and support
We were dead in the water when our elevator went out of service. Arrow Lift was out the next day and resolved a minor issue. We are pleased by their professionalism and response time. We are so happy to have our lift back in service, as is our 12 yr old Shih Tzu, who doesn’t like to do the stairs!
On time and professional
The professionalism and courtesy of the employees
The stair lifts are very comfortable and easy to use.
Consistant and knowledgeable
Promptness of appointments
Excellent Service!
Very efficient
good customer service & equipment
Great technicians.
Love Robert! He is prompt, efficient and knows his stuff~
Professionalism and knowledge of the sales representative.
The company initiated the call to look at the stairlift
Technician was on time and answered my questions
Once the contract was signed, I understood the length of time it would take to deliver the product and the expected amount of time for installation. This allowed me to schedule my time accordingly.
Elevator service reps are polite and professional.
This company is amazing, from first contact for cost, to installation, up to date arrival times, checking up during the first year and to coming out for a year check up. Everyone I have talked to are, polite, knowledgeable, compassionate and professional.
Thank you so very much
Very professional
The equipment is great and high quality.
The two time I have had Arrow Lift come to my home for a repair the technicians have been very friendly, professional and knowledgeable about their work. I spent about 18 months with Stannah techs trying to repair their chair lift, changing parts every time. Arrow tech was able to resolve the issue in 30 minutes without having to replace anything.
Technician (Jeff) gave me s heads up when he was close. He did s thorough inspection and reset of the equipment and left with everything working in fine order.
great product and caring team
Always on time and explains clearly the tasks performed
Service was great.
The man that came to check out our Stannah stair chair was very polite and did a thorough maintenance inspection and even tightened the arm on the chair. He arrived when he said he would be. Very satisfied.
Easy, nice
I am very happy with the service that Dwayne conducted last week. He is an exceptional technician. Please assign him to my building for the future services and repairs. Thank you.
No comment
Our elevator is a phenomenal addition to our 2 story house! Since our main living space is on the second floor, I use it to load groceries up, Laundry up, suitcases, etc. When my husband was in a walker and wheelchair, he had the freedom of accessing both floors of the house. Not to mention that our grand kids loved riding up and down in it :)
The staff are professional and always very accommodating.

I did have trouble getting a scheduled visit but once that was completed, the service was excellent. The gentleman who came to service my chair lift was efficient and explained what had had done.