Customer Testimonials
prompt replies
Your technician was here on time, was very polite and efficient, and completed his work on time.
Quality products & good communication between staff & customer.
I bought a previously own unit [actually 2 for a split entry] and have had issuers only with the unit with a folding track to the lower level as it has to be on the upper part of the track to charge and sometimes we forget to run it back up to charge.
I have been a lifelong tinkered but these a complex units that have a lot of safety feature and without an operations schematic it is hard to do more than basic repairs. The service people are
pleasant and helpful tho. Finally bought the yearly maintenance plan to avoid frustration,
Prompt great service
Diego arrive at exactly the time of the appointment. He was very efficient and and explained what his inspection and service entailed. The service was perfect.
We were dead in the water when our elevator went out of service. Arrow Lift was out the next day and resolved a minor issue. We are pleased by their professionalism and response time. We are so happy to have our lift back in service, as is our 12 yr old Shih Tzu, who doesn’t like to do the stairs!
The chair lift is comfortable and reliable. Custom design and manufacturing made it possible to make a 180 degree turn at landing to connect two floors with a landing halfway between the floors. Service contract includes an annual checkup.
Dependable products and dependable service.
The tech was on time and efficient.
They work well.
The technician, Jacob Coyle, was very professional, thorough and demonstrated the necessary knowledge to complete the work.
The PVE
The product provided my parents the mobility and help they would not acknowledge they needed. It has helped them so much, and also helps us not be so worried about them climbing or descending the stairs to their bedroom. The team helped to create an affordable solution that works. Thanks Arrow Lift!
The reliability of both the equipment and service people. Always respond quickly to any problem. It's only happened once in all the years I've had the equipment which I got after hurricane Ike.
Professionalism
Quality
Good value to dollar
Responsible in time of emergency.
Good price, rapid install, no operating problems.
Solid construction and great installation
Very professional technicians…elevator operates…with no problems since installation. The organization is very customer focued
Tech came at time scheduled and very courteous and respectful answered all questions very happy with service Thank You
Fast response to service calls
Your Arrow Lift Service Rep. Daniel was great checking our new door additions and making sure our elevator was functioning properly. He left everything just as neat and clean as he found it.
Thank you Daniel.
The best is the ease of installing into an existing house or condo at an affordable price.
very knowledgeable and competent technician
I have felt heard immediately after I have reached out with any concern. Thank you!
Servicing was professional and courteous.
The equipment is reliable. The service technicians are polite and courteous. They are also competent.
I use my Arrow stair lift for not only getting myself up and down my steep basement stairs but also to move my grocery bags up to my kitchen, my trash bags and recycling down to the basement, and my laundry basket up and down the stairs. It is a good addition to my house.
Easy to schedule our annual maintenance. Service technician was on time and very knowledgeable.
Great maintenance man, Chris. Very knowledgeable. Love the comfort of the chair.