Customer Testimonials
When you call you can speak with a person, that makes a big impact on how you relate to the business you earlier chose to buy from. In the few years we have used Arrow, their employees have always been friendly and helpful. They are not always able to just drop what they are doing to help you because they are busy (they got they way by how they treat people). When they cannot get to you right away you can sense they genuinely wish they could. I highly recommend Arrow Lift to anyone needing their type of service. When they do service your equipment it is done right. We are grateful for them
The service tech was very friendly and helpful and did a great job taking care of our stair lift.
reliable and safe
Elevator works.
The technician was great. Thorough. Kind. Knowledgeable. Easy to schedule.
The stair lift is an excellent product. Their customer service is top notch. If there’s an issue with anything they fix it right away. The service technicians are very knowledgeable and extremely helpful and reliable. If you need any kind of stair lift, I highly recommend Arrow Lift.
Very easy to use. Make life better for us to stay in our two story home.
Great customer service. The stair lift has worked so well - such a wonderful addition.
Good product, reliable maintenance, easy to contact, short response time, and friendly service people.
The Arrow Lift service tech explained why our chair failed and how to prevent future failures. Was very knowledgeable and easy to work with.
Prompt courteous service
Arrow has provided good maintenance and the technician is always willing to explain operation and answer my questions. I feel secure using my elevator.
Timeliness, professional, knowledgeable,
Technician, Jimmy, was very patient and knowledgeable. Fixed the problem and step by step explained how to avoid it in the future.
Daniel always does a great job servicing our elevator.
We love the elevator. Life saver for us to be able to use our second home. Service has been excellent. Have had no issues since installation 2 years ago.
GREAT TECHS!!!! FRIENDLY!!!!, INFORMATIVE!!!!! AND CLEAN !!!!ON TIME !!!!!
They keep track of scheduled maintenance and appointments.
Great technician (Rip).
The chair lifts work and this is great. The second one which is in the basement shakes, rattles, and rolls but we can live with it as is for now,
Your field people are all great to work with.
All good
The two Stannah units we have at home have so far proved to be quite reliable and we are quite satisfied with the maintenance service.
Friendly and professional.
On time with explanation of work done
Reliability and honesty.
New wheelchair lift to basement is a year old.
Very polite and eligible technicians
The chair lift helps me feel more safe in my home.
The service tech, Joseph, was professional and thorough.
Quality of product and great service.
service technician came at the allotted time frame and completed the service in a timely manner. Nice interaction with the technician.
Excellent organization and service