Customer Testimonials
friendly, efficient, seems to know what to do and prompt and on time
Good product backed by good service
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The installation of this device was VERY professional..he explained the operation of this lift with knowledge and understanding. We were totally impressed with his time in being sure we fully understood its operation. I would recommend this unit to anyone looking for lift to assist in in everyday stair climbing. Thank you DelMario Watts for an excellent job well done.
Great
Good service and friendly tech.
Arrow lift is a good product and they stand behind it.
I woulg give you a ten! I am so glad I called you.I love my stairliftchair! it has come in handy,since I injuerd my back and cannot walk up my stairs.
It is a super good product and professionally installed and service is excellent
Josh, who serviced our lift is a professional, competent, and friendly man. In addition, he also re-aligned one of the lift access doors and adjusted the liftgate. Each of those efforts, increased our overall satisfaction with our lift.
Salesman and the crew
Very knowledgeable
Mark was our first contact and provided all the assistance we could have asked for in a timely and professional manner. Our stair lift was installed by Dale who provided an efficient professional installation, answered all questions while providing a safe environment for both himself and us. Overall, we couldn't have asked for more and a big thanks to all involved!
First name removed & Sue Last name removed
Salesperson Mr. Juhas was very knowledgeable and had good recommendations.
Installer was careful and neat with the stairway and was most helpful teaching me how to
operate the lift.
The installation went so smoothly!!! and it wirks so wonserfully..I am so pleased!
We are accommodating to our new Stannah Siena; Having this Stannah product allows us to stay in our home rather than moving to lodgings we might not feel comfortable in.
We were able to check out the equipment before purchase. After installation they were easy-to-use and get use to using. I would recommend your product to anyone.
Timely response. Nice, helpful people!
It was fast and very good
Everyone involved in the process was courteous and helpful. My Mom loves her new chair lift and that is the best thing about it. Peace of mind and safety. Thank you all.
Great followup and answers
Very informative and helpful staff, convenient and quick installation. Thank you!
I liked how professional the salesman and technician were, the chairlift I purchased was installed quickly and works great. The life time warranty puts my mind at ease.
Quality of product. Our installer was professional,,explained use of stairlift , answered all our questions.
The installer was very professional and courtesy and neat. The product works. Perfectly
Qiiet machine. Nice looking. Works great.
Excellent product. Well constructed. Solid engineering. Very safe. The only trouble we have is swiveling out at the top of the steps. My husband can't seem to master it. So he just gets out without swiveling around. It's a little awkward, but it works fine.
Both Charlie and Trevor were very kind and respectful to my Mom. They were patient and answered all of her questions. They took all the time she needed. They both arrived at the time they were supposed to. I felt the customer service was above reproach.
I also felt that the cost Charlie quoted was a good value for what we were getting.
All in all, I felt that Arrow Lift was an excellent company to work with and I would recommend you to other seniors in need of a chair lift.
Thank you.
Sales rep was awesome. Installer was great.
Matt was a very helpful and attentive salesman. The lift was delivered in a timely manner and installed very professionally. It looks good and works well. We were pleased to do business with Arrow.
convenice of usage looks well in home