Customer Testimonials
Service is always on time, professional, clean and friendly. Techs are always friendly and respectful.
Service persons well trained
Keep our equipment running well
Sometimes hard to get calls left on voicemail returned promptly
Attention to the Chair Lfft Mechansm, checking battery. overall condition; paying attention to customer concerns, questions. Give reciept of service which I did not receive.
Technician was attentive, and on time. Thank you.
Always on time and explains clearly the tasks performed
Your product is a good one. It serves it's purpose well for the person that
is in need of it.
Lift chair works great and friendly service
AFFORDABLE AND THEY WORK. SERVICE AND COMMUNICATION IS FAST AND FRENDLY.
GOOD QUALITY , EASY REPAIR , DEPENDABILITY
Service was great.
We wouldn't have bought a 2 story home without knowing about Arrow Lift. Though it is used mostly to move things up and down, it will be invaluable as we age.
Customer service is great. They call to remind you that annual maintenance is due and to make an appointment to come to your house to do the annual maintenance. It usually takes less than an hour. If you have any issues during the year with your stair-master, all you have to do is call Arrow Lift and they will discuss options for them to come and repair the issue with your stair-master. We’ve had our stair-master for 5 years with no major issues. I would highly recommend Arrow Lift.
Great service
NA
The product has been very reliable, and with an annual check-up, even more so. My sister has been extremely happy with the stairlift and relieved that she doesn’t have to climb her extremely long stairway anymore.
Also, the technicians doing the check-ups for three years now have been friendly and courteous and did a thorough job. We want to thank them!
The gentleman that came to our house was very knowledgeable and friendly
David our service professional provided excellent customer service and solved our issues.
The chair lift converts a three level home into one level.
The employees were very professional. When asked questions, they were able to answer any questions that we had. The work was done in a timely manner.
very good
Good service
Immediate and super polite attention to the problem and fast resolution of such
We were totally satisfied with the performed maintenance.
Excellent customer service, timely service, polite and respectful service personnel, reminders of service appointments, and ease of booking appointments.
Annual Service check. Technician arrived as scheduled, respected my home, completed check timely manner. I am pleased with the service
The guy who came and did the maintenance was great. Called ahead when on way, wore shoe covers and was very friendly.
The service tech (Dale?) was very knowledgeable and made minor adjustments to enhance the lift's function.
We can get service help very quickly
Prompt, efficient service. Knowledgeable technicians.
Followed up to adjust the chair before we called them.
Service tech was knowledgeable and personable

great product and caring team