Customer Testimonials
The product we purchased, a chair lift, is helpful, convenient and looks nice. I was concerned about how it was going to look in the space, especially since it is located near the entrance to our home. The rep who helped us purchase this, and the rep who installed it were very friendly and professional.
Was very impressed with the quick service and the quality of the chair lift.
It is a quality product and it works to my needs and liks
We were very pleased with the installation and the speed of which are left was installed. The quality seems very good as well.
The product is well made and the service is professional and timely
A good installation that woeks well.
Good quality product and excellent service.
Mark is not a high pressure sales person.
Good quality and good sales person that came to my home. We had it installed within a week by very respectful and qualified installer. Easy affordable financing available
The very professional service and did just as they promised on time. Really enjoy being able to get up to bedroom with ease.
The Stair lift works excellent. The services and installation were more than I expected. I will recommend the stair lift to anyone I think it may help.
Jack can now get up stairs without struggling step by step. Thank you
Salesman was easy to work with and no pressure ! The installation crew were real good to work with ! They were very fussy and explained what they were doing ! I always want to know how it all goes and works ! Thanks
Great product and service
The chair works wonderfully
Installed 5 days after we bought it! quick service.
Installer had his client driving up and down before he left.
Pleasant men to work with.
Our salesperson Chuck Haselrud was very professional and was able to answer our questions. The installer that came did a fantastic job with the install and also with training us on how to use the chairs. He was able to give the electricians a better idea of how things could be wired in to keep all wires hid and the appearance of our church very neat and clean!
Your way of doing business worked just as advertised.
The product works perfectly
Personnel are very friendly and helpful.
The greeting from the "secretary" upon my first call to Arrow Lift was warm and welcoming. She connected me with a terrific sales person who came to my home within 90 minutes of my inquiry. That in itself was great. He was knowledgeable, informative and took time to discuss the two companies you worked with.
The scheduling for installation was very quick - just 4 days after the sales call. The workman was excellent, quiet and very clean in appearance and how he left the home. Very impressive.
From sales through service everyone was excellent.
quality product. Timely and efficient installation.
Great product, especially for safety for the user, and great service from 1st phone call inquiry to installation.
Mike was an exceptional person who put it in. Polite, personable, very careful of our home plus effecient.
We LOVE our chair lift, it has made a difference in our lives already and we haven't been at home much lately because of the holiday and clinic appointments. It will make our lives much better and I will be able to finally do my own laundry. Thank you very much.
Justin was the perfect technician. He was quiet and task-oriented; also, he finished the job when he said he would. So far, the Stannah is working great. I've got my fingers crossed that the equipment remains as worry-free in the months and years to come!
Betty B
Excellent product
I love my lift because it gives me freedom to go upstairs safely, and it's easy to use. Salesman and installer were friendly and helpful. Lift was installed shortly after we ordered it!
The sales person and the installer (Bret and Justin) were pleasant, knowledgeable, efficient and explained things in detail.
We have had it for only one week and have had little chance to test it. Our elderly guests on Thanksgiving appreciated using it.
Ask us in a couple of months and we will respond again.
Listened to our needs. Evaluated stairs. Arranged prompt installation. Installer did neat install with careful cleanup and thorough training on safe use of lifts. AAA service.
Quality of the product-no high pressure sales
Jacob was very nice, fast worker but still did his work well. The chair works good. Just wish it could have been delivered sooner. We had to wait 4 weeks for it to be installed and by that time the one it was installed for was too weak to use the chair. 5 days after it was installed he died, never having using it.