Customer Testimonials
Maintenance personnel seem well equipped to diagnose and handle problems as well as taking care of routine maintenance. Cade has done an excellent job every time he has been here.
Excellent product....service is prompt and reliable.
We had issues of electrical connections due to dirt and general maintenance.
We called the office and fortunately Chris, the serviceman happened to be in our area, so he came over and repaired the problems and we signed up for a maintenance agreement for 2026.
All is good for now,
Thanks,
Name removed and Name removed
We’ve had a few service calls but usually we are able to schedule service pretty quickly and the techs Joseph and Logan are great.
Technicians are good
Pleasant, knowledgeable. Professional.
Good customer service. Reliable product.
Products are great! Wish we would have purchased our lift years ago. Employees have been very helpful and great work from maintenance technician
I have recommended your company to friends and family
Devin is the best. Pays attention to details and is meticulous when he services the elevator. Always communicates what has been done in the service call and makes certain I'm satisfied.
Plus he's just a great individual.
Hire more like Devin!
Knowledgeable tech people that know what they are doing, easy office staff for making appointments
great product and caring team
Service is always on time, professional, clean and friendly. Techs are always friendly and respectful.
Service persons well trained
Keep our equipment running well
Sometimes hard to get calls left on voicemail returned promptly
Attention to the Chair Lfft Mechansm, checking battery. overall condition; paying attention to customer concerns, questions. Give reciept of service which I did not receive.
Technician was attentive, and on time. Thank you.
Always on time and explains clearly the tasks performed
Your product is a good one. It serves it's purpose well for the person that
is in need of it.
Lift chair works great and friendly service
AFFORDABLE AND THEY WORK. SERVICE AND COMMUNICATION IS FAST AND FRENDLY.
GOOD QUALITY , EASY REPAIR , DEPENDABILITY
Service was great.
We wouldn't have bought a 2 story home without knowing about Arrow Lift. Though it is used mostly to move things up and down, it will be invaluable as we age.
Customer service is great. They call to remind you that annual maintenance is due and to make an appointment to come to your house to do the annual maintenance. It usually takes less than an hour. If you have any issues during the year with your stair-master, all you have to do is call Arrow Lift and they will discuss options for them to come and repair the issue with your stair-master. We’ve had our stair-master for 5 years with no major issues. I would highly recommend Arrow Lift.
Great service
NA
The product has been very reliable, and with an annual check-up, even more so. My sister has been extremely happy with the stairlift and relieved that she doesn’t have to climb her extremely long stairway anymore.
Also, the technicians doing the check-ups for three years now have been friendly and courteous and did a thorough job. We want to thank them!
The gentleman that came to our house was very knowledgeable and friendly
David our service professional provided excellent customer service and solved our issues.
The chair lift converts a three level home into one level.
Ability to remain in our home.