Arrow Lift
Arrow Lift – Headquarters
Duluth
MN 55802
United States

Customer Testimonials

Report a concern   December 1, 2022 — Rated 10 out of 10 by E.M. Arrow Lift
What do you like about our products and services?

Quality of the product and good and customer oriented installer.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Greg & Barbara Frye Arrow Lift
What do you like about our products and services?

It was a little disconcerting with the lack of communication between
the very capable worker who came out and the gentleman on the phone who
set the appointment.

Report a concern   November 30, 2022 — Rated 10 out of 10 by John M Kruse Arrow Lift
What do you like about our products and services?

The maintenance technician did a very thorough job on our stair lift

Report a concern   November 30, 2022 — Rated 10 out of 10 by Cheryl Forsythe Arrow Lift
What do you like about our products and services?

I love my specially built chairlift. It works perfectly and is safe for me. I recommended it recently to friends and they are enjoying their purchase. I feel confident about Arrow Lift to recommend it to everyone who is considering one. My chairlift allows me to be comfortable in my two story town home. It’s totally dependable.

I must also mention that the Service Department is excellent. The service people are so nice and know what’s needed. I enjoy having the yearly maintenance.

Thank you!!

Report a concern   November 26, 2022 — Rated 10 out of 10 by C.P.K. Arrow Lift
What do you like about our products and services?

Staff worked with us to correct a serious problem with the original installation.

Report a concern   November 24, 2022 — Rated 10 out of 10 by L.J. Arrow Lift
What do you like about our products and services?

I use a stairlift, which works without a glitch. It solidified my decision to stay in my 3-story house.

Report a concern   November 23, 2022 — Rated 10 out of 10 by Sharon & Gordon Thompson Arrow Lift
What do you like about our products and services?

We have been pleased with with our purchase. I'm not sure we could stay in our home without it. It is helpful in transporting heavy objects up and down stairs, as well as providing a safe way to get up and down the stairs. Our grandchildren and great-grandchildren love it!

Report a concern   November 23, 2022 — Rated 10 out of 10 by M.O. Arrow Lift
What do you like about our products and services?

Very knowledgeable and explained clearly to my 89 year old mother. Chair is easy to use, safe and well made.

Report a concern   November 18, 2022 — Rated 10 out of 10 by Jan Resberg Arrow Lift
What do you like about our products and services?

The fact it allows us to avoid the stairs both for visitors and staff it extremely useful when moving equipment etc between floors.

Report a concern   November 17, 2022 — Rated 10 out of 10 by D.K. Arrow Lift
What do you like about our products and services?

Additional security in our home.

Report a concern   November 17, 2022 — Rated 10 out of 10 by Charmaine Petreikis Arrow Lift
What do you like about our products and services?

Having the stair lift is giving my husband a safe way to get to our car now that winter is settling into the north woods. He doesn’t have to struggle with our outside stairs now that snow and ice will become a problem. It is helping him continue to be able to live in our home. We both are very grateful for the safe way he can enjoy our two story home.
Charmaine and Joe Petreik

Report a concern   November 17, 2022 — Rated 10 out of 10 by T.S. Arrow Lift
What do you like about our products and services?

Sales and install employees were very knowledgeable and helpful. Didn't try to "upsell" me on something we didn't need as other companies trying to sell the same product.

Report a concern   November 17, 2022 — Rated 10 out of 10 by J.D. Arrow Lift
What do you like about our products and services?

David, our salesman, was wonderful. He presented your service and understood our needs. Delmaro, our installer, did a great job with both the installation and explained how the stair lift worked. Both men were examples of caring people.

Report a concern   November 17, 2022 — Rated 10 out of 10 by Jeff Martin Arrow Lift
What do you like about our products and services?

great customer service

Report a concern   November 16, 2022 — Rated 10 out of 10 by Katherine Shahinian Arrow Lift
What do you like about our products and services?

I was very happy to meet David ST John He met us at the showroom and encouraged me to use the chairs there instructing on what to do. He visited me at my house to look over the basement stairs and the upstairs stairs and later advised us as to which chair would be the best for me. Later he brought the representative from England to look advise uson the curved staircase He also showed us the proposed diagrams that they would install. On installation day the installer was extremely professional and advised me and my son the proper procedures of using the chair. I am extremely pleased with my experience at Arrow Lift andlooking forward to the installation of my upstairs chair life. I have thanked Mr St John and happy to give him credit for a very pleasant experience

Report a concern   November 16, 2022 — Rated 10 out of 10 by B.L. Arrow Lift
What do you like about our products and services?

Always courteous technicians.

Report a concern   November 16, 2022 — Rated 10 out of 10 by Manuel Gutierrez Arrow Lift
What do you like about our products and services?

Everything. Yours is one of the high-cost products I've purchased (e.g. cars, appliances) where every point of contact with your company was a pleasure.
Starting from the salesman who visited my home. He was polite, pleasant, and explained everything clearly. So much so that, at that early stage in my search for a chair lift system, I stopped looking at other companies and decided to proceed with Arrow Lift.
Similar experience when we made a short visit to the showroom, where all questions answered and, again, no hard-sell effort.
Finally, the young man who installed the lift was very articulate, covered all aspects of the system, and explained the system well.
Often, when one purchases an expensive product, one has regrets. Was it a good decision? Did I make the right choice? But this is a case where I am glad I did purchase it, and chose your company.

Report a concern   November 10, 2022 — Rated 10 out of 10 by Margo Woronecki Arrow Lift
What do you like about our products and services?

Can't compare. No product to compare with. It seems to be well constructed and greatly desgned.
Service has been great.

Report a concern   November 10, 2022 — Rated 10 out of 10 by James Butner Arrow Lift
What do you like about our products and services?

This chair has been a wonderful gift for my husband since he can’t go up and down stairs.

Report a concern   November 10, 2022 — Rated 10 out of 10 by Debi Hallauer Arrow Lift
What do you like about our products and services?

The guy that came out to service my chair was very thorough. He goes over everything and explains it. He makes sure the chair is in great working condition before he leaves! He takes pride in his work.

Report a concern   November 10, 2022 — Rated 10 out of 10 by Kevin Kurth Arrow Lift
What do you like about our products and services?

Everyone was very polite, the workers kept the jobsite clean and they communicated with other trades.

Report a concern   November 10, 2022 — Rated 10 out of 10 by S.H. Arrow Lift
What do you like about our products and services?

Quick response and great customer support

Report a concern   November 9, 2022 — Rated 10 out of 10 by K.M. Arrow Lift
What do you like about our products and services?

Fast service and friendly people.

Report a concern   November 9, 2022 — Rated 10 out of 10 by R.S. Arrow Lift
What do you like about our products and services?

great service, would like service reports sent.

Report a concern   November 7, 2022 — Rated 10 out of 10 by R.D.S. Arrow Lift
What do you like about our products and services?

the lift chair has worked very well for four years

Report a concern   November 5, 2022 — Rated 10 out of 10 by R.R. Arrow Lift
What do you like about our products and services?

Very happy with Arrow install and product

Report a concern   November 4, 2022 — Rated 10 out of 10 by D.D.S. Arrow Lift
What do you like about our products and services?

Every thing went good

Report a concern   November 3, 2022 — Rated 10 out of 10 by S.J. Arrow Lift
What do you like about our products and services?

service

Report a concern   November 3, 2022 — Rated 10 out of 10 by Maryjane Pond Arrow Lift
What do you like about our products and services?

The installer was on time friendly and respectful. We love the chair!! It has given my mom the freedom to access and use her basement again and the independence to do her own laundry.

Report a concern   November 2, 2022 — Rated 10 out of 10 by Oscar Kelly Arrow Lift
What do you like about our products and services?

Very efficient on the installation. Very friendly and helpful.


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