Customer Testimonials
Service tech (Luis) appeared to be knowledgeable and thorough. Luis was on time and very courteous.
works good.
Great staff
Chuck was our first impression of your company. And the fact that you are a family owned business attracted us. We think you’re awesome!
Brett was great when he came to my house to measure and explain things.
I shouldn't have waited for my brother to do with me. Brett was accommodating when I called to see the difference between the lifts. I originally contacted arrow about an elevator so it is good you have elevators or I wouldn't have found you . It is great to have the 3 brand choices of lifts
Devin worked hard on the installation. Good followup with the repair plan
waiting to see the city inspector. Only wish I had done sooner.
I have let others know about your products and services
The lift we purchased is just what we needed to ensure that my husband has access to all parts of our home. The technician was wonderful, personable, and efficient. Just what we needed!
Service technician was very helpful in explaining how to ensure proper operation of elevator. He addressed all my questions in a way that was easily understood.
Services were timely and I was told if I needed service before the given date to call and they would make it happen. Since I am not pysically dependent on the stair chair,at this time I could wait. We have not had any trouble with the chair and the only thing wrong was the battery and the work was done politely and timely.
Timely appointments, reminder calls to get scheduled, effiicient service.
Ease of use and maintenance support.
Well done....all aspects.
I've been impressed with the maintenance work under the service comtract. Thorough, professional, efficient.
Your technician named Michael was fantastic! He took the time to explain many things we didn't know about our elevator. Thanks much! Bret Nighman
I have used this chair for 13 years and have been serviced very efficiently every year .
Very professional. They showed interest in my family member who needed the stair lift.
I like my chair very much. I get good service from you when I need it and I like the fact that you come to check it once a year because of my insurance plan I have with you.
It was the best thing we bought . The stairlift is a great asset to our home and would recommend it . The stairs are no problem now and like living in a ranch home . Thank you David and everyone at the company . Fast service and nice people
Service is good. Knowledgeable people.
I love the chair.
Technicians always show up on time are polite efficient and friendly. I’ve had my chairliift for four and half years with no problems. Customer service is great always answering questions immediately helping me trouble shoot minor operational situations. I appreciate the quarterly payment plan for maintenance, being a senior on a fixed income. Being an amputee I couldn’t stay in my two story home if it weren’t for my stairlift. It was an excellent investment
Installer was pleasant, efficient, good at demonstration, and alert to error in the order! The product so far works well, smooth ride, easy to run and will be very helpful for patient!
Great to work with and very helpfull
Reliable!
Always helpful. Had lift for many years.
Using the lift and the continued prompt and efficient maitenance on it.
Professional tech.
Easy to work with and great product. Installers were courteous and knowable about their work.
Service. Sales rep knowledge. Installer’s work ans ability to deal with elders.
Great product, great service, and nice people.
You take care of the needed inspections and repairs on time and without creating headaches for us. We never have to worry about whether or not the work will get done. It is always taken care of without us having to make reminders.
Product is working well - interaction with sales and installation was excellent