- Phone: (604) 925-2282
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based on 389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Take the time to find footwear that fit well and accommodate foot issues. Nice selection of footwear.
Quality products and knowledgeable staff.
I have a $25.00 gift certificate .I purchased a pair of sandals a week ago and did not use my certificate but I asked for a diiferent pair of sneakers saying I would use my certificate then. I have heard nothing from the store regarding the sneakers and my certificate has expired.
No problem! We will negate the expiry and apply that $25 GC to your next pair of shoes.
Great customized products from friendly staff
Friendly, professional staff who know their products well, can quickly ascertain their customers' needs, and set the bar for customer service.
Staff took time to measure for orthotic and then test on arrival.
Also very patient and thorough fitting shoes.
Only complaint is that the time between order and delivery feels too long to me.
The employee took an exceptionally long and careful time to find the cause of my foot problem and the number of possible shoes that would be suitable. Others were ordered and came in the following day. The perfect fit was found: the care and interest taken, much appreciated. You'll see me again!!!
The quality and fit of the shoes and the variety.
They have a good quality and are not too expensive!
Feels great! Lasts maybe longer than me. Louise Smith
My back pain is greatly reduced since wearing your shoes.
Like the shies snd I feel that they were properly fit and sakes people very knowledgeable
Shoes fit! Plenty of style choice. Proximity, just around the corner. Friendly attention. Knowledgeable about foot conditions. Professional.
You have great service, and products.
not really sure. other than 'nobody is perfect'. How can anyone give 110%? Only money maybe?
The shoes were perfect for Franks' needs, but it was the outstanding service you provided! Even offering to deliver them to our home!! Thank you so much!
Quality products. Individualized service. Great personalized followup.
First name removed
Variety of shoes/socks etc.
Special attention to my wants and needs.
Knowledgeable staff who took the time to assess my needs. I am very satisfied.
Fabulous service way beyond what I have experienced at countless other shoe stores in my quest to find a shoe that will accommodate my orthotics - and I found it at Foot Solutions, thanks to staff for their patience and going the extra mile to get a pair in the right size and even the right colour. So impressed!
I enjoyed your excellent, caring, professional, approach to helping me fit the boots I wanted. You took the time and had the expertise to diagnose my problem with my toe. I had thought it was a bunion but it is the result of my car accident and the prolotherapy I am doing is helping it. Thanks for putting the metatarsal bar in the boots to take the pressure off my feet.
personal approach and friendly service
Nice sales lady. She was very informative.
Dr. M. performed an excellent operation on one of my feet & I'm planning to have her operate on the other.
I have recommended your services to others.
I love my new blue boots! Wore up to Tofino and walked the beach in comfort!
The service was very good. But the shoes I got this time not very happy with. First time just wore them around the house. The next time of wearing them one foot felt as it was bruised very uncomfortable.
Please stop in with your shoes, so that we can make any necessary adjustments to make your feet feel comfortable.
The sales associate was fantastic and very knowledgeable, she spend a lot of time asking questions and finding out what my issues were. I will be buying my shoes from this store again, and in fact will only buy my shoes there. Great job!
The service was outstanding from very knowledgeable and friendly staff. I like your selection of products because from among them you found shoes that fit me! Having a disability that makes my feet difficult to fit, the selection of shoes that will work for me is extremely limited. Your store carries two lines that fit me well and look great. I will definitely be back!
I can get your products many places - it is the knowledge and special service received from your staff that impresses me.
Excellent service, very patient and particular.Good stock
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