Floor Coverings International Waukesha
N15W22218 Watertown Rd. Unit 2
Waukesha
WI 53186
United States

Customer Testimonials

Report a concern   September 23, 2015 — Rated 10 out of 10 by R.N. Floor Coverings International Waukesha
What do you like about our products and services?

Professional, helpful. My first time ordering and having flooring installed. All FCI personnel made the process easier.

Report a concern   September 2, 2015 — Rated 9 out of 10 by D.H.W. Floor Coverings International Waukesha
What do you like about our products and services?

Working with FCI was easy. They were pro-active communicators, did what they said they would do, and listened when we weren't comfortable with an outcome, volunteering a very workable solution. They installed a beautiful floor - did a nice job and did not leave any mess or unfinished work.

Report a concern   September 1, 2015 — Rated 10 out of 10 by Chris Halverson Floor Coverings International Waukesha
What do you like about our products and services?

availability, friendliness, no dust.

Report a concern   September 1, 2015 — Rated 9 out of 10 by J.A.K.B. Floor Coverings International Waukesha
What do you like about our products and services?

FCI was extremely easy to work with and offered quality products and customer service. Everyone we worked with was professional and they were able to complete our flooring in an extremely timely manner.

Report a concern   August 18, 2015 — Rated 10 out of 10 by diane chuchna Floor Coverings International Waukesha
What do you like about our products and services?

Everything! The products are beautiful and first rate, the customer service is thoughtful and professional and the workmanship is impeccable. I wish every company I deal with was this good. I am getting rave reviews over my new flooring, and I still can't stop admiring it myself. Literally every detail was attended to and every problem solved. I can't imagine going anywhere else, next time I need new flooring. Thank you so much, you all made it so easy for me!

Report a concern   August 15, 2015 — Rated 10 out of 10 by M.A.K.M. Floor Coverings International Waukesha
What do you like about our products and services?

provides both hardwood and carpet; in house consultation; projects started and finished promptly

Report a concern   August 11, 2015 — Rated 10 out of 10 by P.M. Floor Coverings International Waukesha
What do you like about our products and services?

Excellent follow through and communication. Worked to meet the customers needs. Friendly

Report a concern   August 10, 2015 — Rated 10 out of 10 by M.S.F.C.H.L.J.D. Floor Coverings International Waukesha
What do you like about our products and services?

The quality and professionalism of the work!!

Report a concern   August 4, 2015 — Rated 10 out of 10 by Jeff Gehrke Floor Coverings International Waukesha
What do you like about our products and services?

My wife and I had FCI replace the flooring in most of our house. There were no salesmanship gimmicks and the customer service was impeccable. From the beginning, Matt presented us with a choice of nice products and recommendations, and was very patient with us. He even ordered an entire box of kitchen flooring for us so we could sample the product over a wider area of the floor so we could be sure it's what we wanted.

The installation was trouble-free, efficiently done, and the clean-up was done to completion. The workmanship was top-notch and done with care. Although we didn't have time to be on site because of our busy schedules, Michelle was willing to work with me entirely over the phone, and followed up every day to give me updates and ensure our satisfaction. We've had other flooring installations, but this was by far the best experience we've had.

Report a concern   July 9, 2015 — Rated 9 out of 10 by H.W. Floor Coverings International Waukesha
What do you like about our products and services?

Good quality, fairly priced. Flooring installations were well done. The few glitches were promptly addressed.

Report a concern   July 8, 2015 — Rated 10 out of 10 by C.H. Floor Coverings International Waukesha
What do you like about our products and services?

Local small business. Good looking salesman. Very hard working installers. Very friendly.

Report a concern   July 8, 2015 — Rated 10 out of 10 by T.D. Floor Coverings International Waukesha
What do you like about our products and services?

Flexibility of starting date. It was tough to get a concrete day to schedule my job since other parts needed to be finished first. Everyone was willing to work with me -- and even check-in once or twice -- in order to get the job completed as soon as I finished everything else prior.

Report a concern   July 7, 2015 — Rated 10 out of 10 by Culligan Water Floor Coverings International Waukesha
What do you like about our products and services?

I was very happy with the ability to work long hours over a weekend to keep our office open on weekdays.

Report a concern   July 1, 2015 — Rated 10 out of 10 by Larry Niles Floor Coverings International Waukesha
What do you like about our products and services?

Quality of product and the professionalism of the owner and the installer

Report a concern   June 24, 2015 — Rated 9 out of 10 by H.A.C.G. Floor Coverings International Waukesha
What do you like about our products and services?

You are committed to customer satisfaction.

Report a concern   June 16, 2015 — Rated 10 out of 10 by Marcia Gauger Floor Coverings International Waukesha
What do you like about our products and services?

Very professional and also very knowledgeable. They are extremely proactive in terms of customer service and their flooring solutions are beautiful.

Report a concern   June 5, 2015 — Rated 9 out of 10 by C.P. Floor Coverings International Waukesha
What do you like about our products and services?

I liked the carpeting it seems to be a good quality product. The service was great too.

Report a concern   June 5, 2015 — Rated 10 out of 10 by S.A. Floor Coverings International Waukesha
What do you like about our products and services?

The whole experience was exceptional

Report a concern   May 22, 2015 — Rated 10 out of 10 by C.A.K.E. Floor Coverings International Waukesha
What do you like about our products and services?

Professionalism reliability and knowledge of the service.

Report a concern   May 20, 2015 — Rated 10 out of 10 by Jessica Marschall Floor Coverings International Waukesha
What do you like about our products and services?

Quick, efficient, friendly service and the floors look absolutely perfect.

Report a concern   May 20, 2015 — Rated 10 out of 10 by Doug Wenzel and Susan Brushafer Floor Coverings International Waukesha
What do you like about our products and services?

FCI provides a caring, professional experience from start to finish. We worked with FCI in 2014 to refinish our hardwood floors. We were so impressed with the work, we contracted recently to have them install hardwood floors in two rooms and replace the carpeting throughout our home. It's beautiful.

Report a concern   May 10, 2015 — Rated 9 out of 10 by S.A.P.B. Floor Coverings International Waukesha
What do you like about our products and services?

Everything went as planned, install was quick and very clean.

Report a concern   May 7, 2015 — Rated 10 out of 10 by Randy and Tammy Ehley Floor Coverings International Waukesha
What do you like about our products and services?

Love the new floor, it's beautiful! Matt, Michele & Mike, great to work with. Kept me informed, showed up when they said would, and finished on time.

Report a concern   May 4, 2015 — Rated 10 out of 10 by Jeri Franz Floor Coverings International Waukesha
What do you like about our products and services?

Professional, personable, timely, easy to work with. We had our hardwood floors refinished and they look spectacular!

Report a concern   May 2, 2015 — Rated 10 out of 10 by F.A.K.U. Floor Coverings International Waukesha
What do you like about our products and services?

Good quality of materials, prompt service, things are done when they are supposed to be, Matt is very friendly and takes the time to be personable and answer all questions.

Report a concern   April 30, 2015 — Rated 10 out of 10 by Ed and Linda Schmidt Floor Coverings International Waukesha
What do you like about our products and services?

FCI is very reliable and great to work with! Staff is extremely knowledgeable and friendly. They will do everything possible to make sure the customer is satisfied. We are thrilled with the service we got and are totally satisfied and happy with the results of our hardwood, tiled and carpeted floors. I would highly recommend them!

Report a concern   April 28, 2015 — Rated 10 out of 10 by Colleen Houk Floor Coverings International Waukesha
What do you like about our products and services?

We liked the fact that FCI Waukesha was very patient and offered educated options with us when we changed our minds a few times. When we finally made a decision, the process went quickly and smoothly. The installers were efficient and very professional. We love our final decision and would recommend FCI to our friends and family.

Report a concern   April 27, 2015 — Rated 10 out of 10 by B.A.J.G. Floor Coverings International Waukesha
What do you like about our products and services?

Time spent explaining everything well....installation job well done...product seems very good

Report a concern   April 7, 2015 — Rated 10 out of 10 by Rich and Sue Warren Floor Coverings International Waukesha
What do you like about our products and services?

Everything!!

Report a concern   March 3, 2015 — Rated 10 out of 10 by Jim Kurtz Floor Coverings International Waukesha
What do you like about our products and services?

responsive efficient -- performed the project as indicated --- will respond to inquire from potential customers


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