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Customer Testimonials
A little ahead of time. Efficient crew. Nice job.
Very clean and professional job, very hapyy with the outcome!
floors look great, customer service great. Let customers know not to let a dog on the floor for at least 48 hours after final coat is on! We have scratches.
The quality of service and reliability of completion impressed me very much!
Great prices and service
Everyone we worked with was helpful and always wanted to be sure we were happy with everything.
Nice, helpful employees. Went above and beyond the call of duty.
Matt was very helpful throughout the whole process.
The flooring is high quality and easy to install.
The flooring was nice and thick and I like the way it was put in with no glue. If something would go wrong with one section I could easily replace it myself. I also thought it was a good value.
Quality products, reasonable pricing, friendly & knowledgeable personnel.
very professional, courteous and trustworthy - plus the result looks great!
A very wide selection of flooring products including carpet, tile, hardwood and even alternatives. Service was professional and reliable.
Sales staff is dedicated to satisfaction. When a situation arises they address it
Promptly and get it taken care of. No need to call back. Also follow up after
Install to make sure the customer is happy
Jim klappa
Owner Name removed, inc.
Wide variety of carpet selections. Installation was completed when promised.
Great people to work with, provide high quality products
High quality materials, excellent workmanship, and superb customer service. FIC went out if their way to ensure that we were satisfied customers. We felt very personally connected with the team and would not hesitate to use them in the future. And our flooring turned out to be gorgeous!
You were specific about terms, policies, etc. and made sure we understood them before we signed a contract. We appreciated that you came personally to see the job site every day.
Everyone that came by me were always so polite and tryed to help me and my husband with everything. We have an American Eskie rescue that will be 16 in March. Everyone was good to her also. Betty "White" is a barker, but sleeps a lot, too.
Exceptional customer service, from quote to finished installation has continued to be a seamless and customer centric experience. FCI has continued to deliver a quality product at a competitive price. Our company will continue to look to FCI first for all of our flooring needs.
The staff is very personable. Communication is wonderful, they return phone calls and are on time. All services were exactly as stated. Their prices are very good. All in all a very good experience.