Floor Coverings International Waukesha
N15W22218 Watertown Rd. Unit 2
Waukesha
WI 53186
United States

Customer Testimonials

Report a concern   June 12, 2018 — Rated 10 out of 10 by Meissner Tierney Floor Coverings International Waukesha
What do you like about our products and services?

I am a very particular customer...and Michele and Matt dealt with me in a professional and friendly manner. They addressed every concern I had, and every question I posed, respectfully and never made me feel that my question or concern was unnecessary or frivolous. They rolled with every change I made and never made me feel like I was bother. In the end, our flooring was installed to our satisfaction and more than met our expectations.It was a great pleasure working with Floor Coverings International!

Report a concern   May 30, 2018 — Rated 10 out of 10 by C.K. Floor Coverings International Waukesha
What do you like about our products and services?

Great Service!

Report a concern   May 30, 2018 — Rated 10 out of 10 by S.A.E.R. Floor Coverings International Waukesha
What do you like about our products and services?

Home improvement show

Report a concern   May 30, 2018 — Rated 10 out of 10 by L.M. Floor Coverings International Waukesha
What do you like about our products and services?

We are very pleased with Floor Coverings International. The in home selection process was very convent, with many good choices to select from. Matt did a good job explaining our options and how they differed. The installation crew arrived on time, was polite, and completed their. in the timeframe were told. I would highly recommended them.

Report a concern   May 30, 2018 — Rated 10 out of 10 by Virginia Ashenhurst Floor Coverings International Waukesha
What do you like about our products and services?

I had my existing hardwood floors refinished and new hardwood installed in my home by FCI after receiving a recommendation from my sister who had them install flooring in their home. Michele and Matt explained the procedure and products very thoroughly before the job began and continued to communicate during the entire time. I am 100% satisfied and have already recommended FCI to friends. It was very obvious that they wanted me to be happy during the entire process. Thank you FCI.

Report a concern   May 10, 2018 — Rated 10 out of 10 by Mary Baer Floor Coverings International Waukesha
What do you like about our products and services?

What a great family owned and run business! They get customer service and sell fabulous product. We have had them do a bathroom and kitchen floor and have been incredibly impressed with their sales process, their installation and their follow-up.

They are a great reason to Buy Local!

Mary & John

Report a concern   April 14, 2018 — Rated 10 out of 10 by Rod and Debra Roberts Floor Coverings International Waukesha
What do you like about our products and services?

service was great, so far products look good time will tell. We have already recommended them to a relative.

Report a concern   April 13, 2018 — Rated 10 out of 10 by S.L. Floor Coverings International Waukesha
What do you like about our products and services?

I liked the personalized help we got with picking the carpet . Floor Coverings International followed up the installation of our carpet with an inspection by one of the owners! I have already recommended this company to my son.

Report a concern   April 8, 2018 — Rated 10 out of 10 by Ray Roy Floor Coverings International Waukesha
What do you like about our products and services?

Matt was extremely helpful in guiding us on a wood floor choice. Michelle and the installation crew did a great job ripping out the old carpet and installing the new wood floor. We are very pleased with the whole process from start to finish and would highly recommend Floor Coverings International.

Report a concern   April 8, 2018 — Rated 10 out of 10 by Greg Sinner Floor Coverings International Waukesha
What do you like about our products and services?

From initial engagement to completion of the project, FCI was an absolute pleasure to work with. All of the members of their team were knowledgeable and professional. Their execution and follow-up was outstanding. I'd highly recommend them to anyone.

Report a concern   March 29, 2018 — Rated 10 out of 10 by M.R. Floor Coverings International Waukesha
What do you like about our products and services?

great people to work with.

Report a concern   March 6, 2018 — Rated 10 out of 10 by M.K.A.H.D. Floor Coverings International Waukesha
What do you like about our products and services?

Wonderful customer service, attention to detail, and workmanship. Reasonable cost.

Report a concern   February 9, 2018 — Rated 10 out of 10 by G.C. Floor Coverings International Waukesha
What do you like about our products and services?

Excellent customer service, perfect carpet installation, Matt is knowledgeable/not a pushy salesperson, Michelle went out of her way when we had a slight problem with the carpeting/she made sure the problem was resolved!

Report a concern   February 1, 2018 — Rated 9 out of 10 by K.K. Floor Coverings International Waukesha
What do you like about our products and services?

I am very impressed with the sculpting our our fireplace. The floor looks great.

Report a concern   January 12, 2018 — Rated 10 out of 10 by S.C. Floor Coverings International Waukesha
What do you like about our products and services?

We had great service from start to finish. We were treated with respect and care. The owners came to our home several times throughout the process of choosing flooring, delivery, and making sure installation was going well. They were always available to answer questions and provide guidance. The installers worked hard and took care to do the job right. Our floor looks amazing. We are so pleased with our beautiful space and also have a great feeling about dealing with an honest and kind family-owned and operated business. Thank you so much!!
First name removed and Paul Last name removed, Muskego

Report a concern   January 11, 2018 — Rated 10 out of 10 by K.V.A.T.S. Floor Coverings International Waukesha
What do you like about our products and services?

We absolutely love Floor Coverings International-Waukesha. We have done several projects with them, and just love the outcome every time. I would recommend them to anyone looking for new flooring. They have done carpet, tile and hardwood for us, and the results are beautiful!

Report a concern   December 26, 2017 — Rated 10 out of 10 by T.A.E.B. Floor Coverings International Waukesha
What do you like about our products and services?

Professional and prompt

Report a concern   December 15, 2017 — Rated 10 out of 10 by D.T. Floor Coverings International Waukesha
What do you like about our products and services?

We are very pleased with the excellent customer service we received from Matt and Michelle. They are personable and truly care about their customers. We felt taken care of from the in home estimate, to the selection of product, and through the installation. They answered all of our questions, were patient, flexible, easy to work with, and ensured we were nothing less than satisfied with our purchase. I would recommend them to anyone looking for floor installation. Thank you!

Report a concern   November 30, 2017 — Rated 10 out of 10 by D.A.C.S. Floor Coverings International Waukesha
What do you like about our products and services?

Great products and staff. Follow up flowers a nice surprise.

Report a concern   November 29, 2017 — Rated 10 out of 10 by B.A.T.H. Floor Coverings International Waukesha
What do you like about our products and services?

I would highly recommend them. Great customer service and they did a great job!

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.R. Floor Coverings International Waukesha
What do you like about our products and services?

Great product! Amazing service. Michele checks in every single step of the process. The communication is unprecedented. So impressed. Installers were on time and worked so hard. So respectful.

Report a concern   November 15, 2017 — Rated 9 out of 10 by R.T. Floor Coverings International Waukesha
What do you like about our products and services?

Quality products. Supportive staff.

Report a concern   November 14, 2017 — Rated 10 out of 10 by S.W. Floor Coverings International Waukesha
What do you like about our products and services?

We had an early bunk but they did their very best to rectify the error and meet my expectations.

Report a concern   November 11, 2017 — Rated 10 out of 10 by K.A.J.G. Floor Coverings International Waukesha
What do you like about our products and services?

We had an amazing experience working with Matt, Michelle and our three man crew. We had abut 1100 square feet of hardwood flooring installed, tile installed in a bathroom and carpeting on a flight of stairs. The entire process took only 5 days! Matt told us what to expect throughout the process and Michelle our Project Manager was there every day checking in with us and the crew. We had gotten a number of quotes and they weren't the cheapest but by far showed the most attention to detail and the best customer service possible. I can't say enough about them and would certainly recommend for any type of flooring needs you may have. I have their number handy if we ever need work done again. Thanks Matt, Michelle and Crew!
Name removed, Menomonee Falls

Report a concern   November 10, 2017 — Rated 10 out of 10 by H.F. Floor Coverings International Waukesha
What do you like about our products and services?

Great Company to work with. Floors look fabulous when done. Quality trim is in place and the work space is clean at the end of the job. The installers went the extra mile and helped me lift and install a heavy mirror on the furniture moved into the room. Highly recommended,

Report a concern   November 8, 2017 — Rated 10 out of 10 by J.A.D.D. Floor Coverings International Waukesha
What do you like about our products and services?

I loved that they brought out the samples to my home, and that they covered all price ranges. So much easier to decide which one. The installers were timely, and professional. Loved that they did a follow up visit to make sure we were satisfied.

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.A.C.W. Floor Coverings International Waukesha
What do you like about our products and services?

Our new floors look wonderful. The professional installers did a great job tying it in with our existing floors. We are very glad we chose Floor Coverings International to do the job.

Report a concern   October 13, 2017 — Rated 10 out of 10 by M.A.J.J. Floor Coverings International Waukesha
What do you like about our products and services?

Very good experience and very professional.

Report a concern   October 6, 2017 — Rated 10 out of 10 by M.E. Floor Coverings International Waukesha
What do you like about our products and services?

Good discussion upfront in planning the project with all details agreed upon in advance. Installer was on time, reviewed project plan with me before beginning. Job was completed on time. Clean-up was thorough. Overall great communication.

Report a concern   October 6, 2017 — Rated 9 out of 10 by J.M. Floor Coverings International Waukesha
What do you like about our products and services?

The men who performed the work were cordial and informative. The job ended up taking longer than expected, but we have been very happy with the end product so far. We have had several visitors, and all have complimented us on the look and craftsmanship. I intend to do business with FCI again in the future.


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