FCI Tacoma
5111 S Burlington Way
Tacoma
WA 98409
United States

Customer Testimonials

Report a concern   February 7, 2018 — Rated 10 out of 10 by S.C. FCI Tacoma

Jason is TOPNOTCH!
I truly appreciated his professionalism, talent, and kindness.
Thank you so much.

Report a concern   February 2, 2018 — Rated 10 out of 10 by S.A.S.G. FCI Tacoma

Prompt response for our quote. Good choices in flooring and excellent installation.

Report a concern   January 9, 2018 — Rated 10 out of 10 by P.H. FCI Tacoma

You were very accommodating after the unexpected leak under the dishwasher.

Report a concern   January 8, 2018 — Rated 10 out of 10 by K.K. FCI Tacoma

I worked with Brian and he is extremely professional. It was a pleasure having Brian care of all of our floor issues caused by leak in our kitchen.

Report a concern   January 4, 2018 — Rated 10 out of 10 by M.R.H. FCI Tacoma

You have a large amount of products with prices lower than the big box stores. You saved us $140 on a roll of carpet pad. We were treated like large volume customers even though we only needed 1 roll of pad. I've already told friends about your store.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.K.T. FCI Tacoma

Gray products and service, rob was very informational and responsive.

Report a concern   November 7, 2017 — Rated 10 out of 10 by R.A.J.L. FCI Tacoma

Tile is absolutely beautiful!

Report a concern   October 20, 2017 — Rated 10 out of 10 by P.B. FCI Tacoma

Really nice people with whom to work.

Report a concern   October 20, 2017 — Rated 10 out of 10 by A.I.A.A. FCI Tacoma

Responsive, professional, competitive !

Report a concern   October 17, 2017 — Rated 10 out of 10 by M.R.P. FCI Tacoma

Excellent customer service and excellent products!

Report a concern   August 31, 2017 — Rated 10 out of 10 by J.P. FCI Tacoma

Good customer service and value.

Report a concern   August 11, 2017 — Rated 10 out of 10 by T.B. FCI Tacoma

Friendliness and knowledge of the crew. Sales visit was painless. I was kept abreast of progress and was scheduled for installation as soon as was practical given multiple schedules.

Report a concern   August 9, 2017 — Rated 9 out of 10 by C.A. FCI Tacoma

FCI came to our rescue for a new boat carpet. I looked for 2 months calling numerous places for help making a custom carpet. (Boat type did not sell replacements to fit). They completed it and it fits like a dream and looks wonderful. Thanks Rob, for all of your care!

Report a concern   August 7, 2017 — Rated 10 out of 10 by J.D. FCI Tacoma

Bryon Richardson made the right decision to require water midihgation to address flooding.
Throughout Byron was courteous, attentive and knowleable.

Report a concern   August 4, 2017 — Rated 10 out of 10 by T.A.T.M. FCI Tacoma

Great selection and quality

Report a concern   July 31, 2017 — Rated 10 out of 10 by A.G. FCI Tacoma

Everything was great!

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.H. FCI Tacoma

Showed up when they said, stayed until floors were completed. Floors look beautiful.

Report a concern   July 25, 2017 — Rated 10 out of 10 by J.R. FCI Tacoma

Very quick as not to use any more of my time then necessary to complete job. Thanks

Report a concern   July 6, 2017 — Rated 10 out of 10 by J.S. FCI Tacoma

Great price, great service. Pleasantly surprised

Report a concern   July 3, 2017 — Rated 10 out of 10 by G.A.M. FCI Tacoma

Everything! Thanks for the great service....we love our new carpet and vinyl flooring!

Report a concern   July 3, 2017 — Rated 9 out of 10 by A.R. FCI Tacoma

Great selection and knowledgeable staff

Report a concern   June 21, 2017 — Rated 10 out of 10 by T.L. FCI Tacoma

Excellent customer service from sales to installation. I would highly recommend FCI for your flooring needs!

Report a concern   June 20, 2017 — Rated 10 out of 10 by S.B. FCI Tacoma

On time, did a good job.

Report a concern   June 7, 2017 — Rated 9 out of 10 by C.C. FCI Tacoma
What do you like about our products and services?

The results of the floor refinishing was flawless.

Report a concern   June 2, 2017 — Rated 10 out of 10 by J.F.C. FCI Tacoma
What do you like about our products and services?

Wonderful expertise,customer service and a vast array of beautiful products.

Report a concern   April 20, 2017 — Rated 9 out of 10 by A.Z. FCI Tacoma
What do you like about our products and services?

provided several choices and responded quickly to phone calls and emails. Very friendly and easy to work with

Report a concern   April 7, 2017 — Rated 10 out of 10 by J.R. FCI Tacoma
What do you like about our products and services?

Very timely and efficient. Bryan Johnson handled everything from scheduling water mitigation, scheduling movers, hotel and hardwood floor specialist. Thank you

Report a concern   April 6, 2017 — Rated 10 out of 10 by Nicole Patmore FCI Tacoma
What do you like about our products and services?

The estimator, Rob, was very professional and responded to inquiries quickly.The installer David was also very professional, prompt, friendly and very knowledgeable. Great service.

Report a concern   March 20, 2017 — Rated 10 out of 10 by H.H. FCI Tacoma
What do you like about our products and services?

Excellent work very professional. James is the best installer in the business.

Report a concern   March 8, 2017 — Rated 10 out of 10 by James Platt FCI Tacoma
What do you like about our products and services?

Wonderful workmanship by Jared and great customer service by Brian!


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