FCI Pittsburgh
2304 Ben Franklin Drive
Pittsburgh
PA 15237
United States

Customer Testimonials

Report a concern   December 5, 2017 — Rated 10 out of 10 by P.H. FCI Pittsburgh

Great service! Kathy Picolli and T.J. did an excellent job handling an uncommon situation and we love the results!

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.B. FCI Pittsburgh

Floor Coverings International was exceptional! Plus, the flooring Kathy Piccoli expertly helped me to chose is the perfect choice in both appearance and durability. The project was started promptly and exactly when Kathy promised. During the removal of my existing carpeting and the installation, Kathy, TJ and Sean were wonderful. Their expertise, attention to detail and affable personalities combined to make the project run smoothly and perfectly.

I could not have asked for anything more. In fact, they went beyond what I even expected. The workmanship was excellent, the materials are great and the individuals are amazing!

Report a concern   August 18, 2017 — Rated 9 out of 10 by L.A.E.C. FCI Pittsburgh

Great selection of floor tiles in different colors and materials. no pressure sales tactics. Well-executed installation.

Report a concern   July 22, 2017 — Rated 10 out of 10 by A.S. FCI Pittsburgh

I knew before I signed the contract that FCI was going to be more costly than alternative flooring companies. I chose FCI because I was referred there by someone I trusted. And as the project unfolded, it turned out to be one of the smartest choices I made during our renovation.

Kathy Piccoli is definitely a hands-on person. She was always available when questions or problems arose...even for those issues that involved two other subcontractors who were also involved in the remodel. And because we have an older home with some idiosyncrasies, there were many issues that came up.

Kathy brought samples to our home, assisted with grout color choices, and took as much care with our project as if the work were being done in her own home.

Report a concern   March 28, 2017 — Rated 10 out of 10 by Christine Biancheria Fair Oaks Home FCI Pittsburgh
What do you like about our products and services?

Quality products and excellent customer service

Report a concern   November 29, 2016 — Rated 10 out of 10 by J.R. FCI Pittsburgh
What do you like about our products and services?

Great customer service, excellent installation, and affordable pricing

Report a concern   November 26, 2016 — Rated 10 out of 10 by Doris M. Weimerskir FCI Pittsburgh
What do you like about our products and services?

We spent a good deal of time on deciding on a new kitchen floor. Then there was another decision on who we would get to do the job. We went with Floor Coverings International because they came to our house with samples of flooring helped us pick what was best for our house. They came an laid our flooring the gentleman who did the job was great. I would recommend Floor Coverings International to anyone my husband and I are very happy with the out come. Thank you Floor Coverings International. Doris and Wally Weimerskir

Report a concern   November 14, 2016 — Rated 10 out of 10 by Christine Biancheria FCI Pittsburgh
What do you like about our products and services?

Fast quality services. Friendly, too.

Report a concern   September 13, 2016 — Rated 10 out of 10 by B.A.M.B. FCI Pittsburgh
What do you like about our products and services?

Great service, great people, quality work.

Thanks for your help Kathy!

Report a concern   September 7, 2016 — Rated 10 out of 10 by Tim Bridgeman FCI Pittsburgh
What do you like about our products and services?

Everything was completed meticulously and even ahead of schedule, just a great job.

Report a concern   July 27, 2016 — Rated 10 out of 10 by Richard And Susan Hill FCI Pittsburgh
What do you like about our products and services?

Large selection of products at good prices. Installation was done very well with a thorough clean-up afterward. Very satisfied. Very professional..

Report a concern   July 16, 2016 — Rated 10 out of 10 by B.A.J.M. FCI Pittsburgh
What do you like about our products and services?

Attention to the detail of our needs and wants and the wide variety we had to select from.

Report a concern   May 31, 2016 — Rated 10 out of 10 by W.T. FCI Pittsburgh
What do you like about our products and services?

It's been only a few weeks, but I love the look of Armstrong Altera and I am convinced it will continue to look great for years. I could have purchased the materials from many vendors, but I was pleased with Kathy's suggestions of materials and color and especially impressed with the careful and prompt service.

Report a concern   May 4, 2016 — Rated 10 out of 10 by Marc And Jody Gibbs FCI Pittsburgh
What do you like about our products and services?

We greatly appreciated the attention to detail. FCI is very professional. The quality of the installation of our tile backsplash was excellent.

Report a concern   March 4, 2016 — Rated 10 out of 10 by M.C. FCI Pittsburgh
What do you like about our products and services?

Variety, Availability and fast service

Report a concern   October 21, 2015 — Rated 10 out of 10 by C.A.T.N. FCI Pittsburgh
What do you like about our products and services?

Kathy was extremely knowledgeable about the flooring products we were considering and offered excellent advice. She showed attention to detail from our initial meeting, through installation and final visit to be assured we were satisfied with the work. She is an example of superb customer service! Also the men who installed the flooring were very professional and took great care to make sure the floor was installed properly.....hard to do sometimes in an old house like ours.

Report a concern   October 1, 2015 — Rated 9 out of 10 by S.C. FCI Pittsburgh
What do you like about our products and services?

Very easy going sales associate who explained all options.

Report a concern   August 14, 2015 — Rated 9 out of 10 by D.A.S.Y. FCI Pittsburgh
What do you like about our products and services?

variety and accomodating service

Report a concern   June 3, 2015 — Rated 10 out of 10 by A.A.D.M. FCI Pittsburgh
What do you like about our products and services?

Top quality product, sales presentation and installation.

Report a concern   March 3, 2015 — Rated 10 out of 10 by M.A.J.R. FCI Pittsburgh
What do you like about our products and services?

I have worked with Kathy with several projects and have always been given a fair price for both products and installation

Report a concern   December 16, 2014 — Rated 10 out of 10 by M.A.W.F. FCI Pittsburgh
What do you like about our products and services?

Very personalized service and assistance with carpet selection and installation.

Report a concern   December 7, 2014 — Rated 10 out of 10 by J.P. FCI Pittsburgh
What do you like about our products and services?

Excellent service. Very professional. Excellent rests

Report a concern   December 4, 2014 — Rated 10 out of 10 by S.S. FCI Pittsburgh
What do you like about our products and services?

Your carpet choices were top of the line and the personal service beats all large chain stores hands down !!

Report a concern   November 8, 2014 — Rated 10 out of 10 by Lisa And Paul Bakowski FCI Pittsburgh
What do you like about our products and services?

In home selection

Report a concern   June 30, 2014 — Rated 9 out of 10 by Jeannie Caffro FCI Pittsburgh
What do you like about our products and services?

Service was prompt and professional, and carpet looks great.

Report a concern   June 3, 2014 — Rated 10 out of 10 by C.A.T.G. FCI Pittsburgh
What do you like about our products and services?

We already recommended you to our son. I liked the woman that came out, she was very professional and was in the price range we wanted. The delivery was on time and the men who installed the flooring were on time and did a good job.

Report a concern   May 23, 2014 — Rated 10 out of 10 by F.S. FCI Pittsburgh
What do you like about our products and services?

The quality, timeliness, and price.

Report a concern   March 3, 2014 — Rated 10 out of 10 by R.A.S.B. FCI Pittsburgh
What do you like about our products and services?

I liked the way the franchise owner handled everything.

Report a concern   February 28, 2014 — Rated 10 out of 10 by Mark And Betsy Landman FCI Pittsburgh
What do you like about our products and services?

Kathy Piccoli was very professional, thorough, and helpful in the estimating and decision making process. Kathy brought numerous hardwood and tile samples for us to view and experience in our home and worked closely with us in our selection process. The crew led by TJ Acocks was conscientious and friendly with a close attention to detail. They are clean, neat and maintain an orderly job site. Overall Floor Coverings International has exceeded our expectations in terms of quality and value. I would recommend Kathy, TJ and his crew to all of my friends and neighbors.

Report a concern   February 19, 2014 — Rated 10 out of 10 by Yvonne And Steve Bland FCI Pittsburgh
What do you like about our products and services?

Superb, personal service! And the resulting floors helped to sell my house the very first day it was on the market! My hank you Kathy!


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