FCI South East Charlotte
124 Unionville Indian Trail Rd. W Ste. B3
Indian Trail
NC 28079
United States

Customer Testimonials

Report a concern   January 4, 2018 — Rated 10 out of 10 by M.M. FCI South East Charlotte

They were very professional and worked fast. I mainly enjoyed working with Elisa Rushworth, and would recommend very much.

Report a concern   January 1, 2018 — Rated 10 out of 10 by W.S. FCI South East Charlotte

We had a remarkably wonderful experience working with Elisa and her crew. Elisa is nothing less than excellent to work with. The product is fantastic and all went very well from the start to finish.
Would highly recommend Elisa, her crew and the company products to anyone considering new flooring in the future.

Thank you again Elisa
Joe & Carol Shipe

Report a concern   December 27, 2017 — Rated 10 out of 10 by R.C.A.G.S. FCI South East Charlotte

Very profesionaly installed. From estimate and measuring to actual installation. These fine people were a pleasure to work with all the way through the process. Sales personal attitudes and the installers attitudes flowed with grace and poise. It was just an absolute pleasure working with them.

Report a concern   November 8, 2017 — Rated 10 out of 10 by D.A.P. FCI South East Charlotte

Elisa was very helpful in helping us pick out our carpets.
We have dogs and she understood that we need quality but, not overpriced carpeting.

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.H. FCI South East Charlotte

Service is polite, honest, professional, and it shows from the first call, to completed job. Elisa came to the house, listened to what I wanted, made a few good suggestions that I had not considered, saving me any problems later. She came in on Budget, and sent 2 of the best install teams I have ever worked with. I have worked in the trades 45 years, and am not easily impressed, and I give everyone in her group a 100%, and sincere thank you for a job well done.

Report a concern   August 22, 2017 — Rated 10 out of 10 by N.C. FCI South East Charlotte

Business owner was prompt in answering all my questions about the estimate, worked with me to arrange a convenient installation date, and installation was smooth with no unexpected charges.

Report a concern   June 17, 2017 — Rated 10 out of 10 by E.T. FCI South East Charlotte
What do you like about our products and services?

I enjoyed working with your Representative and also enjoyed being introduced to Shaw
Products. The quality appears to be synonymous with a previous selection I made but company couldn't get the style I wanted.
I introduced my niece to my representative and she liked the product and recently signed a contract for approximately $ 5000.
I'm hopeful she too will receive the
Same quality of service I did

Report a concern   May 30, 2017 — Rated 10 out of 10 by K.M. FCI South East Charlotte
What do you like about our products and services?

Very quality work and the flooring I love. It really made my bathroom look so much better. Thanks for a GREAT JOB well done.

Report a concern   May 7, 2017 — Rated 9 out of 10 by Vincent & Marian Alaimo FCI South East Charlotte
What do you like about our products and services?

Product and service was good

Report a concern   May 5, 2017 — Rated 9 out of 10 by Z.H. FCI South East Charlotte
What do you like about our products and services?

Customer service is great. Did exactly what you said you do and stand by your service.

Report a concern   May 2, 2017 — Rated 10 out of 10 by Paul Dolan FCI South East Charlotte
What do you like about our products and services?

Mom says that the work was great.

Report a concern   April 20, 2017 — Rated 9 out of 10 by R.S. FCI South East Charlotte
What do you like about our products and services?

Excellent customer service thru the entire process. The installers were friendly, and very professional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.

Report a concern   April 12, 2017 — Rated 10 out of 10 by I.R. FCI South East Charlotte
What do you like about our products and services?

Everything!

Report a concern   April 6, 2017 — Rated 10 out of 10 by Linda Russo FCI South East Charlotte
What do you like about our products and services?

From my first meeting with Vicky Atkinson, Owner/Rep, I knew I was going to do this floor installation. She was there to answer questions throughout the installation.

The installers were polite, in tune to me as the home owner and great at their jobs, which they amazingly completed in one day!!

I would not hesitate to refer FCI to friends and neighbors!

Linda A. Russo, RN

Report a concern   March 14, 2017 — Rated 9 out of 10 by D.I. FCI South East Charlotte
What do you like about our products and services?

excellent comunication

Report a concern   February 23, 2017 — Rated 10 out of 10 by Homer Payne FCI South East Charlotte
What do you like about our products and services?

Very fast Service

Report a concern   February 19, 2017 — Rated 10 out of 10 by C.B. FCI South East Charlotte
What do you like about our products and services?

Very knowledgeable with a wide sample collection to choose from. Installers were very courteous and so very helpful.

Report a concern   February 11, 2017 — Rated 10 out of 10 by J.M. FCI South East Charlotte
What do you like about our products and services?

Barbara was excellent from start to finish. She is extremely knowledgeable and she listens carefully to what the customer wants/needs. The products wew high quality as well as the installers.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Mike And Linda Altritt FCI South East Charlotte
What do you like about our products and services?

I fully trusted Barbara because she was very helpful and professional. I know flooring is expensive but felt ast ease once I met her and saw the samples. The carpet and hardwood we picked are very lovely. The installers for the carpet, floor and staining of our stairs were all professional, well skilled and very nice to deal with. I would highly recommend this company.

Report a concern   November 14, 2016 — Rated 10 out of 10 by Cathy And Tom Miller FCI South East Charlotte
What do you like about our products and services?

Interest and concern for needs

Report a concern   September 19, 2016 — Rated 10 out of 10 by Doug Chisum FCI South East Charlotte
What do you like about our products and services?

Barbara is always responsive and helpful.

Report a concern   September 6, 2016 — Rated 9 out of 10 by C.J. FCI South East Charlotte
What do you like about our products and services?

service was excellent and my friend may use our business,

Report a concern   September 2, 2016 — Rated 9 out of 10 by N.M. FCI South East Charlotte
What do you like about our products and services?

Professional, responsible service and competitevy priced products with a detail to customer service. I will gladly recommend to friends and family.

Report a concern   August 18, 2016 — Rated 10 out of 10 by S.P. FCI South East Charlotte
What do you like about our products and services?

Had the look and style that I wanted at a price I could afford.

Report a concern   July 25, 2016 — Rated 10 out of 10 by R.S. FCI South East Charlotte
What do you like about our products and services?

Great personal service!

Report a concern   July 6, 2016 — Rated 10 out of 10 by D.A.N.H. FCI South East Charlotte
What do you like about our products and services?

You stand behind your product and the installation.

Report a concern   June 21, 2016 — Rated 10 out of 10 by M.W. FCI South East Charlotte
What do you like about our products and services?

sales person was great!

Report a concern   June 8, 2016 — Rated 10 out of 10 by Richard Wood FCI South East Charlotte
What do you like about our products and services?

personal attention by owner to all phases of project...

Report a concern   April 25, 2016 — Rated 10 out of 10 by C.A.M.O. FCI South East Charlotte
What do you like about our products and services?

Professional and good quality

Report a concern   April 6, 2016 — Rated 9 out of 10 by D.A.J.S. FCI South East Charlotte
What do you like about our products and services?

Barbara relates well to the customer and communicates well about her products and services. She was willing to meet me at any location for payment and made the process simple and clear.


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