FCI Calgary (ZAG Home Services Ltd.)
6323 Bowness Road NW
Calgary
AB T3B 0E4
Canada

Customer Testimonials

Report a concern   October 31, 2014 — Rated 10 out of 10 by B.M.N. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The work was done in 1 day and installers very professional. We love our new floors!

Report a concern   October 30, 2014 — Rated 10 out of 10 by H.T. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Excellent marmoleum, one of very few places where you can find this environmental friendly product; FCI made sure I could choose from all available colours and went out of their way to come and visit me with swaths various times. Whenever there was something to discuss, the salesperson would come by personally, sometimes accompanied by a knowledgeable colleague, and I was offered to meet the installer before hand in case I doubted his ability to do the job correctly. When I didn't agree with details of their quote; FCI simply looked at the reasonability of it and adjusted the quote without arguing. Professional, courteous, very quick, always on time, excellent communicators.

I ended up with beautiful, 97% bio-degradable cobalt blue marmoleum, the highlight of my newly renovated kitchen. FCI even came by to check if the job was done perfectly and just to see what it looked like. Because they cared.

Report a concern   October 2, 2014 — Rated 9 out of 10 by E.A. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I didn't get every floor place in Calgary. I looked in a few. It was recommended by our contractor. Yours was the only selection with a wide range of colours in any product. We picked marmarette. I was able to choose what I really needed. You carry Armstrong.

Report a concern   September 14, 2014 — Rated 9 out of 10 by Prince Of Peace Lutheran School FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Job was well done to perfection. Thank you.

Report a concern   September 12, 2014 — Rated 9 out of 10 by J.M.C.N.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I contacted the people to do the work. I moved back to Ottawa. My son is very happy with it.

Report a concern   September 4, 2014 — Rated 10 out of 10 by R.S. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

They were pretty efficient overall. It was a big job. They did a really nice job for us. Respectful of our space.

Report a concern   July 17, 2014 — Rated 10 out of 10 by K.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The guys were very good. My job was not a standard straightforward job. They were very good at accomodating what I needed. Clear what they could and could not do.

Report a concern   July 17, 2014 — Rated 10 out of 10 by N.S. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I thought the lady I dealt with originaly was very knowledgeable and helpful. The work seemed excellent. I was happy all-around. It's not quite finished yet. He's coming tomorow to finish things off.

Report a concern   June 27, 2014 — Rated 10 out of 10 by R.L.P. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I feel like a customer, not a number and that keeping my business is important to the company.

Report a concern   June 16, 2014 — Rated 10 out of 10 by D.A.S.H. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Susan Walters is tremendous! She is extremely knowledgable, personable, and no pressure. She kept us posted on the status of our carpet order.

Report a concern   June 10, 2014 — Rated 10 out of 10 by T.L.V. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Everything is really good.

Report a concern   May 22, 2014 — Rated 10 out of 10 by M.C. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Quality, service, was 99% good and they still have to finish one little piece. They were going to come back but never did. They were very attentive.

Report a concern   March 30, 2014 — Rated 9 out of 10 by Tom Dorn FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

You had a product that met my needs at a cost that fit my limited budget. Installation was well done very nearly on schedule. Good job.

Report a concern   March 30, 2014 — Rated 10 out of 10 by J.S. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

From the very first contact with your company to the last contact, your services have been exemplary. I received expert help in the product selection, including the finishes. The evaluation of my home was prompt and expertly done so that there was no doubt that the product would work. The installation of my floors was done very efficiently with the installers always on time and going above and beyond to make the installation easy for me in my own home. The ancillary services were also coordinated based on my needs so the whole renovation, including painting, plumbing, carpet cleaning was coordinated in record time. I am delighted with the finished product and appreciate the follow up from the sales team. I have to especially commend Doug Critchley who was a fabulous adviser and provided continuity throughout the process. I will not hesitate to use Floor Coverings International for my future needs and I will be sure to recommend their services to my friends and contacts. Thanks very much.

Report a concern   March 14, 2014 — Rated 10 out of 10 by A.O. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Everyone is friendly and professional. We were on a budget and you were able to give us a great carpet but stay within that budget.

Report a concern   February 13, 2014 — Rated 10 out of 10 by C.R. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

They were quick, willing to answer any questions and very nice to work with over all.

Report a concern   February 13, 2014 — Rated 10 out of 10 by H.L.T.C.O.R. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Just they are able to work with in difficult circumstances in our respect. They have a high standard of professionalism.

Report a concern   January 23, 2014 — Rated 9 out of 10 by Christine Grotefeld FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The very friendly people, especially since I feel I can drop in and visit and am always made to feel welcome. I fell like I am getting vip treatment.

Report a concern   January 15, 2014 — Rated 9 out of 10 by Sharon Stanchfield FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

FCI kept in touch with me every step of the way. They wanted to make sure that I was happy with their service.

Report a concern   January 6, 2014 — Rated 10 out of 10 by S.E.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

We'll probably use them again, they're very fast.

Report a concern   January 5, 2014 — Rated 10 out of 10 by K.K.H. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The carpet selection was great, but mainly the service from Doug Critchley was outstanding.

Report a concern   December 17, 2013 — Rated 10 out of 10 by D.D.J. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The products are all first class, but really impressed Dixie & I was the personnel;
From Name removed C. to Rick Landry to the installers Bill & Katie. Everyone was very knowledgeble, helpful & considerate.
Many Thanks to all
Name removed Jeffery

Report a concern   December 2, 2013 — Rated 9 out of 10 by H.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

It looks very nice, I'm pleased with the finished product. They were going to replace some damage to some steps but they haven't gotten back to me yet.

Report a concern   November 26, 2013 — Rated 10 out of 10 by S.A.A.L. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

It seemed like a good product it and was installed well.

Report a concern   November 11, 2013 — Rated 9 out of 10 by R.G. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The Installers were professional and they did an excellent job. The sales guy was on top of it, it was good.

Report a concern   October 29, 2013 — Rated 9 out of 10 by H.C.Z. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The person I talked to was both very helpful. They were informative and knowledgeable, they did their best to get things done on time, promptly and properly.

Report a concern   October 24, 2013 — Rated 9 out of 10 by H.C.Z. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I like their attenton to doing the job properly, and being as close to the plan as they can be.

Report a concern   October 23, 2013 — Rated 10 out of 10 by J.B. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

They were very good at calling us back. It was a pretty quick process. I have no complaints.

Report a concern   October 10, 2013 — Rated 9 out of 10 by J.E. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

A great variety of color selections. Outstanding customer service. Doug was very helpful and accomidating with all our needs!!

Report a concern   October 9, 2013 — Rated 9 out of 10 by J.J. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Everything went pretty seamlessly. I am waiting for the last steps to be completed. I reached out to Russ and I am just waiting for him to get a hold of me.


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