FCI Calgary (ZAG Home Services Ltd.)
6323 Bowness Road NW
Calgary
AB T3B 0E4
Canada

Customer Testimonials

Report a concern   December 10, 2017 — Rated 10 out of 10 by P.C. FCI Calgary (ZAG Home Services Ltd.)

I appreciated the in-home service, the quality of work and the follow-up.

Report a concern   September 13, 2017 — Rated 10 out of 10 by L.B. FCI Calgary (ZAG Home Services Ltd.)

I love the flooring. Just a little tricky getting a unified look. We're working on it.

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.C. FCI Calgary (ZAG Home Services Ltd.)

James was excellent to deal with. When my flooring first arrived I had apprehensions regarding the color. James was patient and adamant that there was no pressure to install the flooring until I was sure that I would be happy. He was also willing to return the product.
We ended up having a day to think and research the product a bit more and found out the color would change. We installed the product and so far we are happy.
The experience with James made everything enjoyable and not stressful.

Mehmet, the installer, was also excellent to work with and did a nice job on the installation.

Report a concern   June 30, 2017 — Rated 10 out of 10 by C. FCI Calgary (ZAG Home Services Ltd.)

The team and punctuality

Report a concern   May 9, 2017 — Rated 10 out of 10 by F.B. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I was extremely happy with the professional work that your team did with our hardwood floors. One is always a bit worried and skeptical when having hardwood floors refinished; we always wonder if they will look as perfect as we hope and without any glitches. Of course we want to come back to a clean house as well, with all furniture back in place and no damage to walls etc. The quality of the refinishing of our hardwood floors was exquisite and our house in perfect condition. We would not hesitate to recommend you (I already have actually), and will definitely use your services again in the future, should we have more flooring work that needs to be done.

PS: Might be ok to share my name, but would like to know what that entails exactly.

Report a concern   April 16, 2017 — Rated 10 out of 10 by T.L. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I put my house up for sale and needed to redo carpet,vinyl and resurface hardwood. Doug helped me through the selection process ensuring all products would work for a long time for the new purchaser but kept my price at a reasonable budget. The flooring project manager did a great job scheduling the various product layers at the correct time with the other contracts that were also working on the house. The carpet layer told me I had selected a very good quality carpet that wouldn't show wear. Thankyou Doug for you help. I would recommend your services to anyone upgrading their flooring on a struck budget. Teri - LANGDON AB

Report a concern   December 12, 2016 — Rated 9 out of 10 by B.A.J.L. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Good

Report a concern   December 7, 2016 — Rated 9 out of 10 by John Glowa FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Prices were reasonable. Several quotes were provided by James in a very timely manner to cover different options I wanted. Quality of the installers I had was high. Workmanship was well done and the guys took pride in their work. They were also able to accommodate my installations quickly which helped as we were trying to complete work before moving into a newly purchased home.

Report a concern   October 13, 2016 — Rated 10 out of 10 by Adrienne Reid FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Good advice given helping us decide on the type of flooring to order. Professional people doing the installation. They worked hard and did an excellent job. We are very happy with the results.

Report a concern   September 24, 2016 — Rated 10 out of 10 by F.S. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Quality and choices of products. Openness and willingness to negotiate and price match. In home showing of samples.

Report a concern   September 21, 2016 — Rated 10 out of 10 by T.P. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Quick Service

Report a concern   August 1, 2016 — Rated 10 out of 10 by Maureen Moore FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

I felt the quality of service that was provided by all staff was exceptional. They certainly went above and beyond to ensure that I was completely satisfied with all aspects from beginning to end. I would not hesitate to recommend them to any of my friends.

Report a concern   July 7, 2016 — Rated 10 out of 10 by Michael And Christine Doll FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Very impressed from sales to installation

Report a concern   April 4, 2016 — Rated 9 out of 10 by L.W.S. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

The team was very responsive and did a fantastic job and completed it ahead of schedule!

Report a concern   March 28, 2016 — Rated 10 out of 10 by K.M.D. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Having samples to view in my home; installation when it was scheduled and excellent work and care taken on the installation and follow-up.

Report a concern   March 20, 2016 — Rated 10 out of 10 by S.C. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Patricia was really helpful and gave us great ideas for co-ordinating colours and styles for our master bathroom tiles. We will definitely be back for our other flooring needs.

Report a concern   February 10, 2016 — Rated 10 out of 10 by John & Barb Trudeau FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

In our experience, fantastic effort on each level of service from reception & sales to installation. They are very committed to finding a product to suit your needs. Barb

Report a concern   February 6, 2016 — Rated 10 out of 10 by S.M. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Great quality products, awesome designer came to help us in chosing our tiles and carpet, great installers, all around a great experience and VERY happy with the end result

Report a concern   January 29, 2016 — Rated 10 out of 10 by Roxeen And Rick Willett FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

We are extremely happy with the carpet and under-pad that was installed in our home. Your installer was top-notch and did a fantastic job. Patricia was amazing, helping us from start to finish. We will highly recommend you to everyone

Report a concern   January 7, 2016 — Rated 9 out of 10 by T.Q.A.R. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

work done on new flooring of my basement was very nicely installed

Report a concern   September 27, 2015 — Rated 9 out of 10 by M.B. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

good quality, the team was excellent to deal with, the installers very professional and kind.

Report a concern   September 4, 2015 — Rated 10 out of 10 by G.J. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

We found the customer service very satisfying and will recommend the sevice.We will return to have our carpets done at a later date.Thank you floor coverings international

Report a concern   August 10, 2015 — Rated 9 out of 10 by K.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Quality of work and responsiveness

Report a concern   August 4, 2015 — Rated 10 out of 10 by Lucinda Lau FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

We had a 900 sq ft basement development that required flooring. I checked a few places and found that FCI had a good selection for a good price. The staff were very helpful with each stage of the flooring process including purchase, delivery and patching up areas of my floor that required some levelling. When I changed directions from having FCI install the flooring to installing the flooring myself, they were so helpful and accommodating. I have already recommended them to friends and family because of their great service.

Report a concern   July 23, 2015 — Rated 10 out of 10 by Dana Zehir FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Your installers were amazing ( Son Li and Tran - brothers). They were hard working, exacting in their installation, intelligent in their installation problem solving, fast, kind and happy to be around. Both Doug and Oley were also great to work with and helped to expedite our installation . The entire process went extremely well. Thank you...

Report a concern   July 5, 2015 — Rated 10 out of 10 by S.R.C.O.M.W. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

great price prompt service an excellent job on the installation

Report a concern   March 11, 2015 — Rated 10 out of 10 by N.F. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Finished product was Great

Report a concern   January 13, 2015 — Rated 10 out of 10 by A.P.H. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

We were very happy with the work. The installation was done for us on short notice and completed in a timely fashion. The installer and his assistant were pleasant and helpful and put in a long day getting the job finished. Everything was tidied up when they left. We would be happy to recommend your company to friends.

Report a concern   January 5, 2015 — Rated 10 out of 10 by B.L. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Doug handled the process like a pro and was there when we needed him. Installers and Kris did a quick and efficient job.

Report a concern   November 11, 2014 — Rated 10 out of 10 by D.A.M.G. FCI Calgary (ZAG Home Services Ltd.)
What do you like about our products and services?

Friendly, personable service


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