FCI Cedar Falls
5226 Norse Drive
Cedar Falls
IA 50613
United States

Customer Testimonials

Report a concern   November 27, 2016 — Rated 10 out of 10 by J.N. FCI Cedar Falls
What do you like about our products and services?

Very friendly with exceptional customer service. Great warranty on the armstrong products and they look AMAZING so grateful for Ben and Rich? And all there help

Report a concern   October 10, 2016 — Rated 9 out of 10 by C.K. FCI Cedar Falls
What do you like about our products and services?

The product was beautiful.. love the color. The services so far is great. We have a few things that need to be taken care of otherwise they did an awesome job.

Report a concern   September 14, 2016 — Rated 10 out of 10 by Trish Morfitt FCI Cedar Falls
What do you like about our products and services?

The on-the-spot quotes and flooring samples allowed us to be confident we had the product we wanted within our price range and
the payment options allowed us to move forward without breaking the bank. The installers were friendly and quick, and went above and beyond to ensure everything was finished and cleaned up.

Report a concern   September 7, 2016 — Rated 10 out of 10 by Chris Vent FCI Cedar Falls
What do you like about our products and services?

Very nice finished look. Design specialist was very helpful. I liked being able to look at samples in my home.

Report a concern   June 30, 2016 — Rated 10 out of 10 by First United Methodist Church FCI Cedar Falls
What do you like about our products and services?

I like the all the products that are brought to your home or business.

Report a concern   November 13, 2015 — Rated 10 out of 10 by L.L. FCI Cedar Falls
What do you like about our products and services?

Selection and styles to choose from; knowledgeable installers.

Report a concern   September 30, 2015 — Rated 10 out of 10 by S.D. FCI Cedar Falls
What do you like about our products and services?

Ben did a great job helping us pick out tile and carpeting that worked for our home. From start to finish, everyone was very professional, and worked very efficiently to do a high quality job in a timely manner.

Report a concern   August 24, 2015 — Rated 9 out of 10 by D.D. FCI Cedar Falls
What do you like about our products and services?

Price and product quality

Report a concern   May 1, 2015 — Rated 10 out of 10 by B.A.J.R. FCI Cedar Falls
What do you like about our products and services?

The Quality of the product & the fact of in home demos.

Report a concern   April 25, 2015 — Rated 9 out of 10 by Mindy Kramme FCI Cedar Falls
What do you like about our products and services?

It's great that you come to our home with your products so I can see how they look with my furniture and decor. Very friendly and helpful.

Report a concern   February 10, 2015 — Rated 10 out of 10 by J.H. FCI Cedar Falls
What do you like about our products and services?

Very informed and friendly sales people, wonderful installation.

Report a concern   January 23, 2015 — Rated 10 out of 10 by W.H. FCI Cedar Falls
What do you like about our products and services?

Warranty and quick service.

Report a concern   October 4, 2014 — Rated 10 out of 10 by B.M. FCI Cedar Falls
What do you like about our products and services?

The owner, Ben, was very quality-focused.

Report a concern   September 15, 2014 — Rated 10 out of 10 by D.A.B.S. FCI Cedar Falls
What do you like about our products and services?

We bought a backsplash tile, shown lots of good atlernatives and felt good about our purchase.

Report a concern   September 15, 2014 — Rated 10 out of 10 by J.A.S.S. FCI Cedar Falls
What do you like about our products and services?

Gentleman that sold it to me was very knowledgeable and very helpful.

Report a concern   June 30, 2014 — Rated 10 out of 10 by S.S. FCI Cedar Falls
What do you like about our products and services?

The guys did a very good job. They were kind, worked with me and everything. Just super guys. Picked up after themselves. I very much liked them.

Report a concern   June 30, 2014 — Rated 10 out of 10 by J.R. FCI Cedar Falls
What do you like about our products and services?

Things went very well. I was very happy with the service, product, installer and timeframe. Worked out very well.

Report a concern   June 7, 2014 — Rated 9 out of 10 by Ray And Myra Boots FCI Cedar Falls
What do you like about our products and services?

Altho the carpet had to be appropriate for a wheelchair and not as nice as I would have liked, it is fine and I am pleased that Ben found it for me. Ben and Rick were two of the hardest workers I have had the pleasure to have in my home. They did a fine job.

Report a concern   June 7, 2014 — Rated 10 out of 10 by L.A.E.L. FCI Cedar Falls
What do you like about our products and services?

Bringing the products to my home. It is easier to chose the correct one and not have to make more trips to a store.

Report a concern   June 6, 2014 — Rated 10 out of 10 by Kayla Koonce FCI Cedar Falls
What do you like about our products and services?

The guy who installed my carpet was very nice and personable. I will definitely use this company to install any of my floors in the future!

Report a concern   May 30, 2014 — Rated 10 out of 10 by J.C. FCI Cedar Falls
What do you like about our products and services?

I've used them before and I liked the professionalism of the owner and he understood what I was looking for. His name is Ben Davis, a great guy, and he was very good about meeting my needs.

Report a concern   May 30, 2014 — Rated 10 out of 10 by D.E. FCI Cedar Falls
What do you like about our products and services?

I really liked Ben, the owner. H was very cordial, responsive and polite. The group with him was very good and professional. The whole circumstance was very good.

Report a concern   May 23, 2014 — Rated 10 out of 10 by J.A.M.D. FCI Cedar Falls
What do you like about our products and services?

I had done flooring done a few years ago and they were able to order more of the same material for a new project.

Report a concern   May 20, 2014 — Rated 10 out of 10 by S.R. FCI Cedar Falls
What do you like about our products and services?

They were quick and are very good at what they do.

Report a concern   April 27, 2014 — Rated 9 out of 10 by F.A.K.H. FCI Cedar Falls
What do you like about our products and services?

The service was great.The carpet & window treatment are really very nice. I have had many complements on both.Have past the word on to my friends about your buisness

Report a concern   March 3, 2014 — Rated 10 out of 10 by S.C. FCI Cedar Falls
What do you like about our products and services?

They salesman Dan was very knowledge, polite and nice. He was fast to come and I liked the fact that he brought the samples into the house so we didn't have to go to the store to look at them.

Report a concern   February 28, 2014 — Rated 10 out of 10 by K.A. FCI Cedar Falls
What do you like about our products and services?

The speed with which they responded, the samples they showed me and the speed of delivery and quality. It was a very good experience. I really enjoyed being able to go online, get the measurements, see the the cost and have it installed quickly.

Report a concern   February 21, 2014 — Rated 10 out of 10 by T.A.J.D. FCI Cedar Falls
What do you like about our products and services?

I liked the quality, I love the floor and I'll be getting the carpeting too. And I liked Den Davis too and I think he's awesome.

Report a concern   February 11, 2014 — Rated 9 out of 10 by J.O. FCI Cedar Falls
What do you like about our products and services?

Rick did a nice job and did not leave a mess. Wish you could have schedule our tiny job a little sooner after we called.

Report a concern   January 6, 2014 — Rated 10 out of 10 by J.H. FCI Cedar Falls
What do you like about our products and services?

The representative came to the house so he could see the walls, traffic patterns and the colour palette of the house to help select a proper complimentary shade to accent the rooms. I liked the personalized service. It took a while for our carpet to get in due to factory delays but it was a good experience, the installer did a good job and has been well wroth the wait. I would recommended the company and my sister has done so.


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