The staff is very knowledgeable and did an excellent job advising me on the appropriate components for my bicycle. The mechanics did a first rate job building my bike, all at a fair price. I rode the bike yesterday on its first ride, rode 81 miles and climbed 7100 feet without one problem.
Thank you.
Top notch sales staff, top of the line products and the bike mechanics -out of 1-10, 10 being the BEST -they get an 11! They always go out of their way to get us back on the bike!!
Hands down BEST BIKE SHOP IN FRESNO!
And owners Rich and Ben always go out of their way to make sure you are happy. I can’t say enough good things about RUBBER SOUL BIKE SHOP!!!
Patty Riley
Rubber Soul did a great job in building my new Crux. They contacted me and asked questions on how I wanted it built, scheduled a fitting and were awesome to work with!
Great store and great service and technicians are fantastic.
However, on my last visit, the shifting was not fixed, which means I have to bring my bike back in.
Just an inconvenience. But still love the store !
Rubber Soul is my favorite bike shop on the planet to both purchase bikes and have the ones I currently own serviced. Things are always done correctly and ahead of schedule. The team there is knowledgeable and always willing to help.
I’ve been a customer of Rubber Soul Bicycles for several years now, and I can confidently say that their customer service is second to none. From the moment you step into the store, the staff takes a genuine interest in your needs and preferences. They don’t just sell you a bike; they ensure that you’re getting the perfect match for your lifestyle and usage.
Their team is exceptionally knowledgeable and takes the time to ask insightful questions about how you plan to use your bike. This thoughtful approach guarantees that you leave with a bike that not only meets but exceeds your expectations.
Furthermore, their after-sale service is fantastic. I’ve had a few warranty issues over the years, and each time, Rubber Soul Bicycles handled them swiftly and efficiently, minimizing downtime and getting me back on the trail as quickly as possible.
The quick and reliable service, combined with their commitment to customer satisfaction, makes Rubber Soul Bicycles a standout choice for anyone looking to purchase a new bike or seeking maintenance and support for their current ride. Whether you’re a seasoned cyclist or just getting started, you’ll find their expertise and dedication to quality service invaluable.
Highly recommended for anyone looking to enhance their cycling experience with a team that truly cares about their customers.