The attention and help that I get every time I come in is awesome! It feels like I have a whole team on my side not only helping me with my cycling need at the time, but cheering me on on my life’s cycling journey.
You guys are great. From beginning to end you provide the best service. Helpful, informative and don't rush. You allow all the time needed to answer the questions and provide all the answers. I recommend you guys to everyone.
Devin greeted me when I came into the shop. He listened to my concerns about what I wanted to have repaired with my bike. He then assessed my problems and made recommendations. It took a day for MSC to service my bike. Their professionalism and their ability for a quick turnaround on repairing/servicing my bike was an outstanding visit to the shop. And that is why I continue to return to MSC to bring my business to them.
Service was great, staff extraordinarily helpful and supportive. I especially liked that that the work to be done on my e-bike was explained to me thoroughly and was more like a discussion instead of just being told. I also liked that as Nick(?) was checking the bike, he was exposing what he saw was an issue or not and was providing recommendations rather than saying what should be done.
Great advice, fast service, fair prices, a really clean shop -- a delightful experience. Oh, and I can play a nice Martin guitar if I wash my hands first? Sweet!
It was great to chat with someone at the store who knows a lot about the bikes on hand and biking in general. It was obvious you all take it very serious.
Every time im there I feel like I’m speaking to one of my handy uncles or cousins, like it’s a great family atmosphere and you just know you’ll be taken care of and not taken advantage of. 10/10 recommend For their services, parts and accessories.