The entire staff is always incredible! Service department has great techs & the sales team suggest great items for my rides. If you need an amazing sales guy, talk to [FIRST NAME REMOVED]!
The staff are very knowledgeable and interested in meeting my needs as a avid cyclist. They are ready to make honest comparisons between Trek's products and the products of Trek's competitors. Their knowledge of the advantages that Trek's products have over the competition boosted my confidence in my purchase decision. I especially appreciated the bicycle fit simulation device which allowed the staff member to select the bicycle size that would maximize the fitness impact of my cycling routine.
They had what I needed, held it for me while I drove up from San Diego to get it, answered my questions and were very knowledgeable. Great store and staff
Sent request for shipping of sale item. Was contacted immediately the next day by person who completed my order on the phone. I was getting ready to travel an hour and half for one item I had been keeping an eye on. Saved me time and gas. Thanks
Amazing customer service. Greg stayed late to help me out since I was coming from Utah. They took the time to give me details about my purchase that I had been waiting to buy for over two years. I would definitely recommend going to this location. Oh amd the bike is friggin sweet! Tyler G
Brian delivered amazing customer service on the purchase of our tires for our townies. I love Trek Superstores and have purchased a lot from them in the past. Brian was able to locate tires in Wisconsin then had them delivered to a store in SD, where my daughter picked them up.
He provided timely updates and quick service.