SB always provides the best service. The people are friendly and very knowledgeable. They really understand the needs of the cyclist from the amateur to the pro. Not just another cycle shop.
Service has been very good and I'm enjoying the bike I purchased. The only concern I had when I originally bought the Cannondale is that no one fitted the bike. That's important, especially with high end bikes and experienced riders.
The service department is always competent completing bike maintenance requests while maintaining excellent communication and customer service interface. If something needs to be adjusted on pickup, they get right on it. Quality workmanship by good people.
Your service "writer" and your service team are outstanding. . .always willing to help and extremely responsive. . .trying to get me on the road again as soon as possible.
This kind of service and the welcoming attitude are rare today.
these guys are phenomenal! Had a broken stem on one of my tires and they got it right in and was on my way in 10 minutes. Service manager was a pleasure to work with.