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   5390 Reviews
2540 Erie Blvd E
Syracuse, NY 13224
(315) 446-6816
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Recent Reviews:


Always friendly and willing to help!!!

Staff offered sincere feedback, not sales based

Quick service!

SB always provides the best service. The people are friendly and very knowledgeable. They really understand the needs of the cyclist from the amateur to the pro. Not just another cycle shop.

great customer service. Friendly professionals.

Zack was great to work with.

Service has been very good and I'm enjoying the bike I purchased. The only concern I had when I originally bought the Cannondale is that no one fitted the bike. That's important, especially with high end bikes and experienced riders.

Great communication, technical mechanic skill and appreciation for customer needs.

The service department is always competent completing bike maintenance requests while maintaining excellent communication and customer service interface. If something needs to be adjusted on pickup, they get right on it. Quality workmanship by good people.

Great customer service!!!

Very friendly, and fast

Your service "writer" and your service team are outstanding. . .always willing to help and extremely responsive. . .trying to get me on the road again as soon as possible. This kind of service and the welcoming attitude are rare today.

Everyone that works at SB is always so nice and helpful. Always an enjoyable experience

these guys are phenomenal! Had a broken stem on one of my tires and they got it right in and was on my way in 10 minutes. Service manager was a pleasure to work with.

Excellent products, thoroughly knowledgeable sales and service personnel.

Very happy with Syracuse Bike can’t wait to get my new trek fuel exe 9.5.

Great service and very friendly staff, good pricing

Fast and effective.

Great shop, great people and great help to other shops! Thank you, [FIRST NAME REMOVED]

Staff super friendly. Service very good!