Danny Williams is why I drive past 9 bike shops to go to Phatt Tire Springdale. I have experienced all the bike shops in the area and prefer Danny Williams more so than anyone else.
I had an Amazing experience at Phat tire. Danny, Michael and Jackson were extremely helpful and professional. Im new to mountain biking and they spent hours answering my questions and helping me find a bike that was right for me. Definitely will be back.
The customer service here is top tier. Danny, Michael, Jackson, and Andrew are amazing. They make every visit productive and special. I tell everyone to go see them for all things bike related.
I appreciated the staff taking care of my bike and having the honesty and integrity to tell me a couple of things I thought might need to be done in fact did not. They could have easily just done the things and charged me. That kind of integrity goes a long way in my book.
I love Springdale Phatt Tire. I have used them for several years and have never had a bad experience. I leave the store thinking about how they greet you with a smile and are genuinely happy to see you. I am a pleasure rider and they do not make me feel inferior or that I should know certain things about my bike that more avid riders know. Everyone that works there is so kind and helpful and it's hard to call out just one but recently Andrew helped me and he is just the best. They don't try to over sell and I feel they only recommend the services needed. I highly recommend Phatt Tire Springdale - you will enjoy your experience there whether it be for repair, buying a new bike, or looking for apparel. You don't get this service just anywhere so go by there and see for yourself. You won't be disappointed.
Staff was very accommodating and willing to assist me with my problem. I purchased an e trike for my wife that was damaged in transit. Phat Tire was willing to provide repair service and give the trike a once over to assess any additional problems. Work was done efficiently and we had the trike back after one day. Thank you.