Friendly greeting as soon as enter the store. Most recent visit to the store I was even met outside to help me take my bike out of my vehicle to bring inside! He kindly carried my bike upstairs to the service department.
Very professional and extremely customer service oriented.
The shopping experience was easy from start to finish. Very reputable company that stands behind its products and service.
Sales person showed us exactly the product that suited our needs and budget. After sales services were appreciated and very useful. I was able to attend the bicycle care course by your technicians. What a great program.
Staff are friendly knowledgeable and attentive to detail. Bike Service is exceptional whether it is a full tune up or a chain that just needed adjusting. With a family of four bike riders we never hesitate to bring our service needs to Western.
The customer service was great! Everyone I dealt with was, friendly, kind, and helpful. The service department was very knowledgeable, and I felt confident in their assessment of my bike! The service was quick, and I was able to get my bike back a day earlier then I was originally told, which was amazing!
Great people. Great service and best products. All the team helped me making my decision for my first e-bike. They were patient and took the time to answer all my questions.