Trek Store of Highland Park Googlemaps

   3541 Reviews
1925 Skokie Valley Road
Highland Park, IL 60035
8474338735
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Recent Reviews:


I received amazing customer service during both visits to the Highland Park Trek store. During the first visit, they took the time to answer all my questions about road bikes and provided great advice. I never felt pressured to buy and there were no hard sales tactics at all. During my second visit to pick up my new bike, they again took time to answer more questions, installed all my accessories, explained how they work, and did a super thorough bike fitting for me. After we left, my husband said he to me "now I understand why you wanted to come here for your bike." We were both so impressed with the service I received. It was a great experience. I live about an hour away from the store, but it was worth the drive and will be worth it in the future.

Knowledgeable, helpful, and carry parts most stores don't.

Damien was great to work with will definitely come back!

Everything. Keep up the great work. Always a pleasure coming into the shop.

Service was top notch!!!!

Great service!

Sam is awesome

Prompt and courteous service. Excellent mechanics.

The whole at trek is SUPER nice and helpful - really a great place

Sam helped me and was easy to talk with, nice guy

Rob took great care of me in my Fitting session!

I can't say enough about how accommodating the front desk or service team was to suggest a good day and time for me to bring in my bike for the one year check up so I could wait for it. I had an hour drive and dropping it off and leaving it would have added an inconvenience to the task of getting it done. Thank you!

Very nice, friendly and informative staff

Corey B was a great! Huge help

The service and dedication of the entire team at Trek Highland Park is something very special. Incredibly pleased with both my bike purchases there as well as the service of same.

Staff members are very knowledgeable and give advice based on what's best rather than what they can sell you.

Very knowledgeable; superior service

The individual attention. Sales and service people are good listeners and ALMOST always solve the problem.

The store is extremely clean and inviting. I really appreciated the time Corey took answering my questions and making sure the bike properly fitted me. Corey was extremely professional and it was a pleasure working with him.

Great service and fair price. Clear communication on timing and repairs needed. Will definitely return and recommend to friends.