Employees were very helpful and know their products. They spent a lot of time explaining products. The store had a good stock of really nice merchandise.
I loved the customer service provided by Abraham. He's very customer focused and can almost read the mind of the customer. I met him in a Trek ride back in December and it was great being helped by him the moment I walked into the store. I went into the store to purchase a windbreaker jacket and left the store with a new Madone. Abraham walked me through everything and made the process completely stress free. I couldn't be more happy for his dedicated attention.
Everyone is always helpful, kind, and caring. The best part is that they have explained things to our pre-teen that is always helpful for the care of his bicycle.
I like the way Claremont trek store handle the problem I have with my new bike. It was quickly fixed at no charge. I will recommend this store to anyone thinking of buying a new bike and piece of mind. Ty ty.
Trek Bikes of Clermont always has me covered when it comes to gear and service of my fleet of bikes! ππβοΈTHE ONLY place i take my bikes to get serviced. They also have quite the selection of gear too!
Wanted to rent a road bike at short notice, and Heather at Trek Clermont was able to accommodate me. The bike was great and although my ride was spoilt by a flat after just 9 miles, the flat kit provided did help me continue for a while longer. Not the ride I planned but hardly Trek Clermont's fault!