The entire staff was friendly and knowledgeable on what we needed to get back on the road. The work was done at the time promised, and with exceptional craftmanship. We will be taking our bikes here for any needs in the future.
The staff is always ready, willing and most importantly able to help. All of them are assets to the company. Geoff knows bikes, he knows people, he knows how to hire good help.
Purchase was customized and very efficient. I liked the automated frame size tool and the knowledge of the sales person. The tech was professional, answered all of my questions, and was low pressure which I greatly appreciate.
The service at Trek Land O Lakes Is outstanding! Everyone in the shop is so knowledgeable and helpful! And their products are outstanding. I am a Trek cycle advocate and I will always purchase my cycle gear at this store because of the exceptional service of those who work there.
Incredible experience! I hate running errands, usually end up much more work then I expect but Trek made everything easy. Figured out how to adjust my road bike to fit my burley and had an extra burley connector for my wifes bike so we can both hook up to it easily!
I rented a hybrid bike for the day and it was a very nice bike! The staff was very friendly and the rental process was simple and fast. I will definitely rent again when I am in town!!