Very personal. Very knowledgeable about bikes. The only thing is…I would’ve liked to have gotten a sticker from St. Helena Cyclery so I could remember where I purchased the bike and refer them to others.
Fabulous experience and excellent customer service! Justin was kind, fast to respond, and patient with my questions. I purchased a road bike and had it shipped to San Diego - the process began on a Wednesday and I had my new bike by that Saturday - AMAZING!
Great assistance and customer service from Buck - who went the extra distance to make sure my bike was the right fit. I drove 6 hours from Oregon to purchase this bike and he ensured I was happy with it and gave me a good tutorial.