South Lyon Cycle feels like a Bike Shop run by people who like bikes, and you can count on them to be there to help 10 years later. Not just the next fast serve fly by night Bike distributor.
South Lyon Cycle is a local business providing personal attention to biking wants and needs.
I’m an older aged customer and they are so kind and never judging. They understand my personal requests. They are polite and ever pushy about a sale.
The sales guy was super knowledgeable and welcoming. His personal approach made our walk-in experience a success, and we were empowered to make an informed decision resulting in making a purchase we hadn’t planned on but had zero regrets. This felt like an investment for our daughter’s health, diversion, and independence for a bike that will last her into adulthood in several years. He also showed us maps of the trails so we can plan many adventures ahead! And his emphasis on safety was very admirable.
South Lyon Cycle is a GREAT bike shop! I have been going there for years. Yesterday, I met the new owner (Austin) and he is every bit as pleasant and knowledgeable as Gary, the previous owner. Austin was very helpful and fully answered all my questions. He made great suggestions and provided excellent customer service. In fact, one of the items I purchased (in a sealed box) was missing a small part. Austin mailed a replacement for the missing part the next morning! The other thing I love about this shop is that they carry a wide variety in inventory, which provides the customer with a multitude of options.