NBX of East Providence Googlemaps

   1329 Reviews
414 Warren Ave
East Providence, RI 02914
4014343838
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Recent Reviews:


friendly and helpful customer service.

Everything was great. The service was fine.

You were willing to fix my tires within hours during these difficult times,

I liked that I only got charged for what needed to be done (tune up) and that the staff was so friendly, straightforward about what to expect with turnaround time, and helpful. Will definitely use them for my bike needs and have already recommended them to others.

Larry was awsome, prompt and willing to explain and answer any of my questions.

The man that waited on me was very friendly and helpful. He made a quick adjustment to the seat on my daughters bike when I dropped off my bike for repair. Then when I went to pick up, I had my son's bike to drop off. The brakes were not working, so it was a safety issue. Again, they looked at it quickly and were able to fix it. I am blown away at the caring demeanor of the gentleman that waited on me. He saved our bike plans the next day, and kept my son safe by adjusting the brakes. Thank you NBX, you certainly know how to hire exceptional staff!

Great,helpful advice from the staff. Whenever I've had an issue w my bikes, They were able to get the job done right.

Good quality. My son loves the bike. Thx

Only bought a tire tube - but gentleman was very helpful and pleasant.

Knowledgeable staff, convenience and quality.

I've been buying bikes from this store (starting with the earlier one run by Rob Foulkes' father) since 1966 and have bought at least a dozen bikes and untold numbers of accessories and supplies from the store. I am a loyal customer because of the competence, friendliness, and trustworthiness of the store's employees. I sure hope that the change to Trek won't result in a major restructuring and laying off of personnel! (I own a Trek road bike and two Trek mountain bikes.) -andy van dam

Very attentive. Given restrictions the team is doing a great job servicing customers....

Solid work and no BS upfront, which I think is huge in today’s business world!

The young man was helpful and polite.

Service was excellent.

I’ve had 3 bikes for over 10 years. They have been durable and continue to perform well. I recently took 2 of them for service in the East Providence store. Adam was wonderful. He’s very knowledgeable about the product. Made sure I knew to come back or call with any issues. Adam is an asset to your company

Clean, efficient, cheerful environment and staff

Quality products and great associates. Adam and Jason know all their customers; professionals with friendly service.

Excellent and personal service, and I love my new bike!

Efficient, helpful service. Knowledgeable staff. Thank you!