NBX of Providence Googlemaps

   492 Reviews
729 Hope Street
Providence, RI 02906
4012745300
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Recent Reviews:


The staff went above and beyond to deliver my new bicycle to me as soon as possible. I really appreciate that. I don't remember the salesperson's name, but he said he has taken over the online orders recently. (Matt maybe? I don't think that's right - he had his arm in a sling). He found the bicycle that I wanted at the Providence location and quickly went to get it and deliver it to me and my son on the same day. I really appreciate the service he provided - as a result of this experience, NBX has become my go-to bicycle shop. -[NAME REMOVED]

Helpful staff, great service

Staff was very friendly and helpful.

Great customer service. Did a great tune-up on my bike and very helpful with some accessories I needed.

Fast, friendly, reliable and well priced service.

Isaac was amazing! He was very knowledgeable, kind and patient in fitting two of us for bikes. He gave great advice on features and led us to the right choice. He clearly takes great pride in his work and shows great passion. NBX is very lucky to have a great guy like him onboard. We walked in and immediately felt comfortable and cared for so we bought straight away without visiting other stores or shopping the same brand elsewhere. He is a tremendous asset that sets NBX apart from the herd. Please reward Isaac for leading by example and having the courage to do the right thing by NBX clients. - Chris

Staying open responsibly

Friendly, quick service, my tire was fixed while I waited.

People were so friendly and the transaction was fast. Really liked this place.

Staff seems to be knowledgeable and responsible.

excellent service, wonderful sales assistant

Isaac was very kind and helpful with all my questions, and cane to my house to service my bike promptly and perfectly. Thank you !

Nice informative people

Excellent service!

Good service at a fair price.

Personal attention and advice fro store manager Adam.

Very knowledgeable staff! Super happy with my bikes. Will be back in 30 days for a quick check.

How helpful and friendly your staff is.

I went into the store to purchase some cycling shoes for my first Triathlon. Adam was incredibly helpful and knowledgeable. He helped to make sure that I understood how to get on and off my bike with the shoes I'd just purchased. He even made some adjustments to my bike to make sure it was fitting me properly. Excellent service and would recommend this store to anyone who needs help navigating the cycling world!

Good customer service