Very helpful and knowledgeable employees. All of the possible accessories that were suggested may have been things I would have overlooked if I did not have the guidance. Very happy with my purchase!
Quality and workmanship
We were given a pick up date of 9 days out but received a phone call the very next day saying that my son’s bike was ready. He was thrilled. He rides it every day to go from one place to another but also to be social with his friends.
Thank you!
Excellent service as always! I was acknowledged right away. I was given a couple choices for what my bike may or may not need. Fair prices for both options. I highly recommend buying or using there bike services! Thank you!
We had a pleasant sales experience and the service on existing bikes has been good. The sales and service teams have always been very helpful and knowledgeable. Good selection of gear too.
I have bought several Trek bicycles from Michael's and they are very friendly and knowledgeable about the products they sell. Have mainly dealt with Ryan but Hans and Michael himself are also very helpful.
Number 1 you've been a bike staple of Janesville for over 40 years. The people that run the bike shop are very good at what they do. Very knowledgeable, helpful and kind. You have an excellent supply of different styles of bikes and accessories. A true one stop shop
It’s a friendly place with great sales and service. When I’m there I often notice others that are far more accomplished cyclists using the establishment. The e-bike selection was good and it’s nice to see only quality bikes.