Great knowledge and very helpful staff, always got what you need in stock, if itβs not on the shelf, ask and they disappear up stairs and they have it! Would recommend to anyone
Excellent service with great attention to detail proactively aligning everything for a smooth ride - John takes very good care of my Trek Madone and I am very grateful thanks
I have been shopping with Ken Ellerker Clycles for over 10 years. I find all the staff to be friendly and knowledgeable. I would highly recommend Ken Ellerker cycleles.
I ordered items on the Trek GB website and collected them the following day.
Excellent, friendly and informed service from the team at Ken Ellerker Hull.
Carried out warranty work on my shimano ebike motor and also changed some bearings in my front wheel.
From start to finish their service was top notch and kept me updated all the way through.
Thank you guys for a great job I'll definitely use you again π
Helpful, friendly, efficient and knowledge staff. Very good customer service, from purchases to aftercare on each of my visits in the last couple of years. Highly recommended.
Very helpful by the manner that individual staff listen to your concerns about the issues with your bike. They arrange a mutual time for you to take your cycle into the shop. This followed by phone call informing me my cycle is ready to collect. Would highly recommended Ken Ellerker's they provide a customer service second to none.
All the staff have excellent knowledge on all things cycling with no high pressure sales,just staff that are approachable, professional and friendly in all things cycling π