Customer Testimonials

Friendly knowledgeable staff.

I've only been in your shop once so far, and was jazzed to see the quality bikes and Maxis tires.

Service on my (Jones) bike took longer than I expected, but it came out GREAT! And I hugely appreciate the attitude of all I met at what is now my go-to bike place; that you brought my bike to my home was awesome, as I don't yet have a car and my knees are too shot to ride it from Folsom to where I live.

Thanks for all the great work.

Andrew did a great job of explaining the different types of bikes available. He was friendly, prompt and enthusiastic. The inventory selection is excellent compared to other local bike shops. A+ customer service!

Service with a smile

Excellent customer services and great prices

The service was outstanding. I was greeted immediately even though it was busy and the sales guy was very helpful and cheerful. I will come back just because of the staff

Fabulous customer service.

Very professional

Nice employees, no poor attitudes. Great selection.

Employees were very friendly and knowledgeable.

I really liked that they cleaned my bike when I came in for a tune up!

Excellent service from day one! Great selection of options. Keep recommending them to my friends and family.

excellent customer service. Patient and attentive

Reasonalbly priced, the work was done ahead of the promised date, and the sevice pertormed was better than what I could have done.

Knowledgeable staff, friendly and offer alternatives.

I didn’t even know that Giant was the biggest manufacturer of bikes in the world!

Great follow up. Knowledgeable people.

Clear communication. Excellent service. The service department communicates their expectations then exceeds them. Perfect!

Friendly staff and efficient service. My son was able test ride 2 bikes and be out the door in an hour, without feeling being rushed.

Everyone in the shop is so friendly!

I would highly recommend Folsom Bike. The employees are extremely helpful and knowledgeable about everything bike related.

Best selection and best employees in the game!! Without a doubt! Always willing to help and always willing to go the extra mile to make sure the customer is taken care of!

Great service from Andrew Hammond on a recent bike purchase I made!

We were in to buy a new bike for my daughters 9th birthday. Andrew took great care to explain things to both my daughter and I. He made the experience fun for both of us. We will definitely be back for Folsom Bike for any of our cycling needs.

Great customer service!

Great products, even better service to back up their products.

I much prefer Trek bikes and Folsom bike does a great job with them… the service both from sales and the service dept. gives me confidence when I leave….

Excellent customer service, no pressure environment, clean and well thought out interior!

Everyone is happy to help and service is great. My new Trek bike took almost eight months to get but it was worth it and the staff kept me informed and they were apologetic even though it was no fault of theirs.

We had a fantastic experience with Folsom Bike and highly recommend their services.
From the moment we walked in the store our service associate K really listened while we explained what we were looking for. He made suggestions and we worked together to find the perfect bike for purchase. Every time you enter the store you are greeted with knowledgeable people who are eager to help. Folsom Bike is definitely our go to location for all cycling needs.