Nathan's service was exceptional. He listened to my needs about a MTB cycling shoe and was able to confirm the fit of the shoe I was trying on was correct.
Store was clean and nicely organized. Will shop there again!
We had the pleasure to meet Ricky at the front desk and he was both professional and patient with my questions and "can't decide" situation. He was very accurate with his recommendations. Later on we received a great service from the bike technician. Thanks a lot for the outstanding service.
It’s Ceff, I wanted to take a moment to recognize the exceptional service I received from Ricky and aTom at BSP North Van. They went above and beyond to help me find the perfect new bike, and their expertise and customer-focused approach made the entire experience smooth and enjoyable.
Not only did they guide me to the ideal bike, but they also helped me with an additional purchase, ensuring I got exactly what I needed. Their professionalism, knowledge, and friendly attitude made a lasting impression, and I truly appreciate their efforts.
I believe that outstanding team members like Ricky and Tom deserve recognition, and I wanted to share my appreciation for their hard work.
I bought a bike here 5 years ago, and still love it; back then your shop had the best selection of e-bikes! I am still getting the service for it at this location, and it's always very friendly and honest, and everything is done well and quickly. Thank you!
Yup - Paul (North Van location) was a total pro and helped diagnose the fix a creak i had on my bike within a couple hours of me dropping it off. He was honest in his estimate and charged me only the small amount of labor required to fix the creak.